
Cross Border Payments Solution
A perfect Cross Border Payments Solution that any financial institution truly needs.
Keep your hurdles at bay with our

NetRemit – A White-labelled SaaS Cross Border Payments Platform to empower international money transfer business for
Banks
Neobanks
Retail Chains
Forex, MTOs
Banks
Neobanks
Retail Chains
Forex, MTOs
An optimum international remittance solution in the market to your current challenges and business bottlenecks around cross border payments
Matured with decades of Remittance Industry Experience enable and fulfil your international payments obligation with ease and stay in control across all key phase gates of a payment cycle.
Simplified Onboarding with Robust KYC
Customise and fasten your onboarding process with configuration to choose the strength of KYC, AML and Fraud screening through our partner platforms via seamless API integration providing complete control on the checks.
Manage Volume and Workflow Seamlessly
Handle high volume of transactions with ease of search, review, remediate and resend without leaving the dashboard screen. All can be managed using the same dashboard within NetRemit Admin Center.
Better User Experience
Give your customers smarter, more seamless experiences, complete control of their account, transactions, payment options and more across channels including Mobile, Kiosk, Web, and E-wallets.
Everything you need for your cross-border remittance business
NetRemit, a robust and highly flexible international payments platform with a stronger security architecture and a greater governance, risk and compliance framework embedded.
Admin Center

Platform Configuration



Reporting & Analytics


NetRemit Admin Center provides business users with full air traffic control style platform that gives the power to configure and control business rules, validations, AML limits, fraud screening parameters, EDD metrics, geo-location wise grouping, access control, Transaction routing, repairing and re-rerouting, secure messaging, exchange rates, partners and more within an innovative unified platform.


Manage your customer-facing web and mobile applications effortlessly. Extensive control to restrict IPs, schedule and run batch jobs, easily manage the app versions, configure alerts, and manage the website and mobile app content. Option to switch on and switch off your customer portal.
Manage your customer-facing web and mobile applications effortlessly. Extensive control to restrict IPs, schedule and run batch jobs, easily manage the app versions, configure alerts, and manage the website and mobile app content. Option to switch on and switch off your customer portal.

Connect to your core banking platform through our well structured CGI gateway that handles two way communication to your platform with extensive error handling, reconciliation and reposting capability. Providing complete EOD statistics leaving you with no surprises and zero error tolerance. Straight through processing with water-tight messaging and resubmission between the platforms for failed transaction.


Visualize your business efficiency that works better for you. SSIS & Power BI integration for data mining and extended analytics, generates 40+ analytical reports to predict customer behavior, make informed decisions by analysing key factors like transaction volume, FX commission & operational revenue.
Visualize your business efficiency that works better for you. SSIS & Power BI integration for data mining and extended analytics, generates 40+ analytical reports to predict customer behavior, make informed decisions by analysing key factors like transaction volume, FX commission & operational revenue.

NetRemit Admin Center provides business users with full air traffic control style platform that gives the power to configure and control business rules, validations, AML limits, fraud screening parameters, EDD metrics, geo-location wise grouping, access control, Transaction routing, repairing and re-rerouting, secure messaging, exchange rates, partners and more within an innovative unified platform.


Manage your customer-facing web and mobile applications effortlessly. Extensive control to restrict IPs, schedule and run batch jobs, easily manage the app versions, configure alerts, and manage the website and mobile app content. Option to switch on and switch off your customer portal.
Manage your customer-facing web and mobile applications effortlessly. Extensive control to restrict IPs, schedule and run batch jobs, easily manage the app versions, configure alerts, and manage the website and mobile app content. Option to switch on and switch off your customer portal.

Connect to your core banking platform through our well structured CGI gateway that handles two way communication to your platform with extensive error handling, reconciliation and reposting capability. Providing complete EOD statistics leaving you with no surprises and zero error tolerance. Straight through processing with water-tight messaging and resubmission between the platforms for failed transaction.


Visualize your business efficiency that works better for you. SSIS & Power BI integration for data mining and extended analytics, generates 40+ analytical reports to predict customer behavior, make informed decisions by analysing key factors like transaction volume, FX commission & operational revenue.
Visualize your business efficiency that works better for you. SSIS & Power BI integration for data mining and extended analytics, generates 40+ analytical reports to predict customer behavior, make informed decisions by analysing key factors like transaction volume, FX commission & operational revenue.

A comprehensive cross border payments software built by professionals who have been in the global payments industry for two decades
Marketplace Integration




Management


NetRemit provides you with a flexibility to access all leading marketplace apps to serve all your need around cross border payments, starts from KYC checks, payment gateways, FX to pay-outs. Plug and play our readily available partner platforms to have cost-effective, fast and frictionless payment experience with accuracy within a short turnaround time.


Detect churn signals early and personalise every customer interaction with a balanced, empathetic approach to build loyalty and maximise retention. Configure special offers & discounts in the exchange rates, standard fees and preferential treatment for loyal and frequent customers.
Detect churn signals early and personalise every customer interaction with a balanced, empathetic approach to build loyalty and maximise retention. Configure special offers & discounts in the exchange rates, standard fees and preferential treatment for loyal and frequent customers.

Scale, automate, and boost your profitability faster without any disruption as your business grows. Configure any combination of receive and payment currencies linked with multiple competitive exchange rate slabs to apply during transaction flow.

Make it simpler for your customers and employees to timely resolve any service issues through in-built service management. Streamline ticket handling and reduce the time to close for a more efficient customer service through secure messaging.

NetRemit provides you with a flexibility to access all leading marketplace apps to serve all your need around cross border payments, starts from KYC checks, payment gateways, FX to pay-outs. Plug and play our readily available partner platforms to have cost-effective, fast and frictionless payment experience with accuracy within a short turnaround time.


Detect churn signals early and personalise every customer interaction with a balanced, empathetic approach to build loyalty and maximise retention. Configure special offers & discounts in the exchange rates, standard fees and preferential treatment for loyal and frequent customers.
Detect churn signals early and personalise every customer interaction with a balanced, empathetic approach to build loyalty and maximise retention. Configure special offers & discounts in the exchange rates, standard fees and preferential treatment for loyal and frequent customers.

Scale, automate, and boost your profitability faster without any disruption as your business grows. Configure any combination of receive and payment currencies linked with multiple competitive exchange rate slabs to apply during transaction flow.

Make it simpler for your customers and employees to timely resolve any service issues through in-built service management. Streamline ticket handling and reduce the time to close for a more efficient customer service through secure messaging.

Additional features
Extensive audit trials and logging platform with detailed event tracking, tracing and reporting
Payment tokens for quick transfer
POS, e-wallets & card payments integration
Swift, Nostro/Vostro Interfaces
Set Validation rules for detecting Smurfing & Structuring
Additional Features
ExtensiveAudit Trials and Logging platform with detailed event tracking, tracing and reporting
Payment tokens for quick transfer
POS, e-wallets & card payments integration
Swift, Nostro/Vostro Interfaces
Customised push notification
Flexible SaaS pricing model suitable for every financial institutions need
Meticulously designed to have a game-changing impact on your international payment processing. A complete Cross-Border Payments Solution.
Standard
Startups/New Entrants
(Up to 2K transactions/month)
- Suitable for startups operating upto 10 corridors with number of transactions not more than 2000 per month.
Enterprise Basic
Mid-size Enterprises – Single Branch
(2K to 5K transactions/month)
- Suitable for mid-size businesses operating upto 30 corridors with number of transactions not more than 5000 per month.
Enterprise Advanced
Large Enterprises – Multiple Branches & Agents (More than 5K Trans/month)
- Suitable for large enterprises having multiple branches and agents operating globally with number of transactions more than 5000 per month.
Our Platform & Service - Your Brand. White-Label International Remittance Software for your ever-growing need.
With our NetRemit white labelled Cross-Border Payments Suite, maximise your remittance success rate and stand out from the competition by delivering a market leading cross-border payments service to your customers. All under your brand name, leaving fulfilment to us, you can focus on your core business growth.
Go Live in Few Weeks
Accelerated & controlled delivery. Start your cross-border payments service, go-to-market in weeks and not in months.
Guaranteed Uptime
24/7 uptime with multilayer business continuity arrangements. Supporting your growth every step of the way.
Cloud-Based
No infrastructure needed. All-inclusive one simple SaaS pricing model. We can manage your infrastructure on-demand.
Assured ROI & Recurring Revenue
Retained commission and FX revenues with substantial growth opportunities year over year as the platform enables you to focus on the business.
User-Friendly Customisation
NetRemit Admin Center, an intelligent platform with readily available API components for cross-border remittance payments capable of easy and quick customisation of your entire remittance process.
Flexible Architecture
Adaptable micro services with future-proof technology for ever changing market conditions and maximise deployment velocity with no disruption in services.
Unwavering in our enduring commitment to data security and compliance
Our platform is compliant with all key industry regulatory requirements on security, data privacy, cyber threats and endures frequent internal and external audits and remediation. Further supported by our technology partner Microsoft and the hosted platform Azure, featuring session-based and secured multi-factor authentication to protect client transmission session data with utmost security.
Complies with ISO standards
Strong customer authentication
IP restrictions for Admin Portal
Microsoft Enterprise Grade Security
Secure data capture
Stringent data retention policies
Malware Protection
Robust 256-bits Encryption
Periodic VAPT to the webserver
3D Secure authentication
URL copy prevention
SAS, EIT, EAR, NLC, Physical and Web App Level Firewall
Complies with ISO standards
Strong customer authentication
IP restrictions for Admin Portal
Microsoft Enterprise Grade Security
Secure data capture
Stringent data retention policies
256-bit SSL encryption
Malware Protection
Periodic VAPT to the webserver
3D Secure authentication
URL copy prevention
SAS, EIT, EAR, NLC, Physical and Web App Level Firewall
Remittance Technology as a Service (RTaaS)
Simplify processes to cut expenses and improve customer experience. With Macro Global's internal and external partner assistance, businesses can ensure that their existing complex cross-border remittance process can be streamlined ensuring full compliance with all applicable regulations.
MG Consulting Services
We offer an extensive SME consulting services including gap analysis, system architecture planning, go-to-market strategy etc. helping you to generate actual results that adapt to your company's evolving demands.
MG Corporate Services
Expand your cross-border remittance services to corporates of any size. Quickly handle large inward and outward bulk payments and transactions.
Business Process Outsourcing
We'll do the heavy lifting so you can have a pleasant journey. We use intelligence, innovation, and deep industry experience, along with new IT and new skills, to drive your business's value and growth.
Legacy Migration Support
We simplify the strategy of transforming and migrating legacy systems into the leaner more agile software of the future, NetRemit.
Cloud Managed Services
Offers you an unmatched cloud deployment experience. We back up your data on several BCP availability zones with business continuity strategies, ensuring the most reliable cloud services you will ever have and always on.
Compliance Management
We monitor and manage the compliance obligations for any financial institutions to achieve their key objectives in line with client's GRC benchmark.
Remittance as a Service (RaaS)
Simplify processes to cut expenses and improve customer experience. With Macro Global's internal and external partner assistance, businesses can ensure that their existing complex cross-border remittance process can be streamlined ensuring full compliance with all applicable regulations.
MG Consulting Services
We offer an extensive SME consulting services including gap analysis, system architecture planning, go-to-market strategy etc. helping you to generate actual results that adapt to your company's evolving demands.
MG Corporate Services
Expand your cross-border remittance services to corporates of any size. Quickly handle large inward and outward bulk payments and transactions.
Business Process Outsourcing
We'll do the heavy lifting so you can have a pleasant journey. We use intelligence, innovation, and deep industry experience, along with new IT and new skills, to drive your business's value and growth.
Legacy Migration Support
We simplify the strategy of transforming and migrating legacy systems into the leaner more agile software of the future, NetRemit.
Cloud Managed Services
Offers you an unmatched cloud deployment experience. We back up your data on several BCP availability zones with business continuity strategies, ensuring the most reliable cloud services you will ever have and always on.
Compliance Management
We monitor and manage the compliance obligations for any financial institutions to achieve their key objectives in line with client's GRC benchmark.
Smart customisation that work for you, your way
Maximise your collection of financial services and gain value from our market-leading international payments software that can be fully customised to match your brand's need.
Mobile Payments
Integration with digital wallets to offer secure, hassle-free, and speedy cross-border P2P payments using the mobile number of the beneficiaries.
Bill Payments
Collaboration with regional EBPPs (Electronic Bill Payment and Presentment) or regional PSPs to facilitate cross-border bill payments across the globe at low costs.
Buy Now Pay Later
Integration with BNPL providers, vendors, and merchants to provide compelling offers to the customers.
Banks & financial institutions across the world are building their digital transformation journey through our platforms
Still not convinced? Hear what our clients say

IT Manager, Bank Sepah International plc
London
We have been working with Macro Global for good 7+ years and the team is unique with their approach and hold their patience with limitless iteration to resolve the problem by engaging great attention to detail on root cause analysis. We can rely on them in almost on all critical priorities and their support is second to none. Great bunch of professionals and we look forward working with them for the foreseeable future.

Risk Governance Manager, Riyad Bank
London
RBL has worked with Macro Global for over three years. We find their service to be first class. The team are exceptionally helpful and professional. In our opinion we couldn’t ask for a better business provider and would recommend Macro Global to all concerned.

Head of Compliance, Bank of India U.K. Operations
London
Pleased with the timely delivery, excellent service standards, easy accessibility and professional approach of the Macro global team. From our business experience of the past 5 years, we can say it is a reliable, growing outsourcing firm excelling in execution, customer support and delivery commitments, and helping us to meet the regulatory reporting targets.

Head of Operations, IT & Facilities, ICICI Bank UK Plc
London
I feel that the team at Macro Global is amongst one of the best I have ever interacted with in my career. Their expertise in the subject matter, understanding and documentation of processes, detailing of every step of the project and ability to deliver on regulatory reporting (SCV & CRS) and technology platforms (PSD2) amid tight timelines is commendable. This coupled with an visionary leader – Saro, guiding them is a sure-shot recipe for success. I wish them best of luck and am sure they will grow to even greater heights!

Head of Compliance, Bank of India U.K. Operations
London
Pleased with the timely delivery, excellent service standards, easy accessibility and professional approach of the Macro global team. From our business experience of the past 5 years, we can say it is a reliable, growing outsourcing firm excelling in execution, customer support and delivery commitments, and helping us to meet the regulatory reporting targets.

Risk Governance Manager, Riyad Bank
London
RBL has worked with Macro Global for over three years. We find their service to be first class. The team are exceptionally helpful and professional. In our opinion we couldn’t ask for a better business provider and would recommend Macro Global to all concerned.

Head of Operations, IT & Facilities, ICICI Bank UK Plc
London
I feel that the team at Macro Global is amongst one of the best I have ever interacted with in my career. Their expertise in the subject matter, understanding and documentation of processes, detailing of every step of the project and ability to deliver on regulatory reporting (SCV & CRS) and technology platforms (PSD2) amid tight timelines is commendable. This coupled with an visionary leader – Saro, guiding them is a sure-shot recipe for success. I wish them best of luck and am sure they will grow to even greater heights!

IT Manager, Bank Sepah International plc
London
We have been working with Macro Global for good 7+ years and the team is unique with their approach and hold their patience with limitless iteration to resolve the problem by engaging great attention to detail on root cause analysis. We can rely on them in almost on all critical priorities and their support is second to none. Great bunch of professionals and we look forward working with them for the foreseeable future.
Related Resources
WHITEPAPER
What’s next big in Cross-Border Payments? Opportunities lie ahead for every participant in the ecosystem
E-BOOK
The Evolution and the Future of Cross-Border Payments in 2022 & Beyond
E-BOOK
Strategic Priorities of the Cross-Border Payment Industry
CASE STUDY
Revolutionizing Fraud Detection & Compliance in Cross-Border Payments
BLOG
Cross Border Payments Regulation 2 (CBPR2): The New Amendment
BLOG
ISO 20022: Transforming Cross-Border Payments Messaging
BLOG
Automation in Cross-Border Payments: The Pressing Priority
BLOG
Handling Reconciliation for a Frictionless Cross Border Payments
BLOG
Cross Border Payments – Regulations, Complexities, Risks and Solutions
FAQs
Can NetRemit serve B2B cross-border payments?
Yes. The product has been conceptualised, designed and architected keeping B2B in mind. It’s an out-of-box solution with highly generic module for easy customisation for any businesses to reflect their brand characteristics.
If I move in to NetRemit Platform from another software provider, will I lose all my data?
No you won’t lose the data. Our SME’s and Product team would assist you to carry out a gap analysis on your existing platform with NetRemit and provide you a detailed plan of staged migration using pre-built scripts with closely linked reconciliation. This phased implementation will ensure the data integrity and confidence through multiple sample drill before the live roll out to ensure you are comfortable.
Does your platform provides Maker/Checker facility and how it helps the business to control key impactful area of the operations?
A change in the exchange rate, compliance rule, transfer limits or whatever change a user wants to make needs to be requested and further authorised by two different users who have been given access, privilege and authority. This will be defined during the user creation with a module control which allows the inputter to request for a change with a comment. The authoriser will review the requested update popped up in their queue and approve or reject it. This is quite well linked so without the four eyes none of the key impacted requested will be approved. This granularity of imposing the four-eye principle can also be controlled through the back-end platform.
Will the same platform help manage branches and the online portal?
Yes. You can use the same platform for your normal customer access and for your branch users to serve walk-in customers.
How does integration with other provider’s work?
Our product & business team will work with your project team to identity the key integration requirement which would be part of the “engagement scope” and ensure agreed TPP platforms are brought into the delivery scope from onboarding through go-live. Our PMO team will assist you and all the stakeholders throughout the journey to ensure your integration successfully, leaving no gap or slippage.
Do we have access to manuals and training?
Yes. We have a comprehensive Knowledge Base Platform that provides full-scale, border and wider articles that help to learn every detail about NetRemit product.
Can we track payments in real time through the platform?
Yes. The platform provides you wide range of status at every stage of remittance journey either through push notification or you can log in to the mobile platform and select -> Track my Remittance to know where exactly the transaction as part of the journey.
Who is going to be the owner of data related to the customer and transactions?
Our NetRemit – Cross Border Payment Suite will be hosted on a secured cloud server which includes the production and recommended disaster recovery environment. If the application is hosted in the cloud tenant & subscription will be owned by the client, then the owner of the data related to the customer and transactions rests with the client.
Alternative to the above, if the remittance software is hosted in the cloud tenant owned by Macro Global, then the ownership of data related to the customer and transactions will be with MG adhering to the client’s internal data handling regulations and UK and international data regulations strictly adhered to.
In both cases, Macro Global can offer the managed service offering to maintain the security and upkeeping of the platforms.
How are we ensuring data security on transit and rest?
We ensure a high-level depiction of data security; all the requests and responses will be encrypted utilising PGP keys to ensure the data in transit gets encrypted. The same PGP key will be stored in the Azure key vault where it will be utilised to encrypt the data on rest.The data transit between every hop further adhered with the MVC IAM framework where authentication and authorisation are enforced at every request/response.
Can the clients have offline backups of customer and transaction data periodically?
The NetRemit Admin Center (NAC) has the exclusive provision to export the customer or transaction details anytime on an ad-hoc basis. Moreover, as part of the BCP the data will be synchronised to another identical server both with zone- and geo-redundant storage and the ability to restore backups from a paired region at any time.
Our technical support team provides a detailed demo on this to the respective stakeholders on BSAU activities while customer onboarding.