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Optimising the Data Silos Inefficiency in FSCS SCV Regulatory Reporting
Data silos are isolated pockets of information within an organisation that is dispersed throughout numerous databases and are inaccessible to other systems or departments. This phenomenon gives rise to a fragmented data environment, frequently lacking interoperability.
In the banking industry, the prevalence of data silos is a major concern, especially regarding the generation of regulatory reports such as FSCS. Multiple factors contribute to the widespread occurrence of data silos, which include:
- When banks combine or buy other institutions, their data systems generally remain distinct, creating siloed information.
- Numerous financial institutions continue to depend on legacy systems of technology that complicate the process of integrating data.
- A bank’s departments may gather and store data separately, producing silos.
These variables complicate data management, making the generation of FSCS SCV reports inaccurate and delayed for institutions. To enhance operational efficiency and reduce risks, financial institutions must acquire authority over their data.
Challenges Due to Data Silos
According to a recent report by IDC Market Research, businesses lose 20–30% of their annual income potential because of data silos. In addition to being prohibitively expensive, exporting the data can be an incredibly time-consuming process. Customers are dissatisfied when they must repeat information across multiple departments within an organisation, preventing a comprehensive perspective of their journey.
Integration Challenges
Data Extraction and Transformation:
The process of compiling data from various sources for FSCS SCV reports can be laborious and susceptible to inaccuracies. Each silo may have its own format, structure, and definitions, making data extraction, transformation, and loading difficult.Technical Issues:
Integrating data across systems needs technical skills and tools, mandating advanced infrastructure and significant investments.Legacy Systems:
Many banks use IT systems that cannot manage today’s data volume and complexity. These outdated systems typically cannot connect with modern innovation, presenting obstacles.Huge Costs:
Often, substantial investments are necessary to upgrade IT infrastructure, implement data governance practices, and integrate disparate data sources to end data silos. These expenses are likely to be enormous, particularly for smaller financial institutions.
Issues with Data Quality
Quality Shortcomings:
Siloed data is more likely to become inaccurate and inconsistent. Updates may not be reflected in all systems, causing inconsistencies and erroneous reporting. Inaccurate or missing information in the FSCS SCV report can end up in payment delays, exclusion from receiving compensation, or legal complications.Redundancy and Duplication:
The storage of identical data in multiple repositories can result in duplicate data and the unproductive utilisation of storage space. These silos make data consistency difficult, raising error risk. This concerns the FSCS, prompting more inquiry and possible fines.
Visibility and Insights Constraints
Fragmented Customer View:
Banks fail to understand their consumers due to data silos. Efforts to personalise offerings, identify future requirements, and comprehend consumer behaviour are impeded as a result.Poor Decision-Making:
Siloed data limits access to vital information for informed decision-making. Isolated systems may hide crucial data from banks, resulting in inefficient strategies and missed opportunities.
Obstacles in Regulatory Compliance
Issues with Reporting:
Regulators frequently request detailed data. Data silos pose a significant obstacle to the efficient and accurate collection of essential information, which may result in compliance challenges and financial penalties.
Elevated Audit Risk:
Banks encounter challenges in showcasing data governance practices and fulfilling audit obligations due to the fragmented structure of segregated data. This can result in increased costs and prolonged audit periods.
Impairs Agility and Innovation
Limited Data for Analytics and AI:
Data silos hinder sophisticated analytics and AI. Banks or any other financial institutions cannot use their data fully for things like finding frauds, managing risk, and developing new products.Slow Market Response:
Banks cannot swiftly obtain and analyse data to adjust to market movements and client preferences. Such consequences may include lost prospects and a competitive edge.
Security Issues
Increased Attack Surface:
Data silos invite cyberattacks. Security teams must monitor and secure each silo, increasing data security risk and complexity.Risk of Data Leakage:
Data spread across systems increases the risk of unauthorised access, resulting in financial penalties and harm to one’s reputation.
These issues demonstrate data silos’ considerable influence on banking. Banks can achieve numerous advantages, enhance operational effectiveness, and attain a competitive advantage by confronting these challenges head-on and eliminating data silos.
Impact of Data Silos on FSCS SCV Report Generation
A data silo is an isolated data repository under the management of a single department or business unit inside an organisation, similar to how grain and grass in a farm silo are kept separate from the outside world. Usually kept in a stand-alone system, siloed data is frequently incompatible with other sets of data. As a result, accessing and using the data becomes challenging for users in different sections of the organisation.
Data silos can originate from cultural, organisational, or technical factors. They often develop organically in big organisations due to the possibility of autonomous operation, goal-setting, prioritisation, and IT funding by distinct business units. If an organisation lacks a well-thought-out data management strategy, it may result in the creation of data silos, leading to:
- Missing customer title
- Missing customer name
- Invalid date in customer DOB field
- Missing address line
- Missing postcode
- Possible duplicate customer Ids
- Possible ineligible accounts
- Customer detail exist but account detail missing
- Account detail exist but customer detail missing
- Different account balance captured between aggregate balance and accounts balance
- Country code exists in country field
- Country name not matched with ISO standard country name
- Missing or invalid currency code
- Data format issue
- Duplicate passport number
- Invalid company registration number, etc.
The systems would not exchange data without appropriate data integration. This would increase the likelihood of errors and delays by requiring manual intervention to compile the customer’s data for the SCV report.
Thus, the generation of FSCS SCV reports can be significantly impacted in various ways by data silos:
- Since crucial report information is kept separately and is not consolidated, siloed data could fail to adequately represent every aspect of a scenario.
- The reconciliation of data from many sources can be hindered or ruined, as the data definitions and formats are inconsistent.
- Manual data extraction and manipulation become imperative without integration, thereby elevating the potential for human error, and prolonging the creation of FSCS SCV reports.
- Data silos hinder comprehensive understanding of report information, potentially hindering the detection of emerging trends or potential issues.
- As data silos can significantly increase report generation time owing to manual labour, it leads to missed deadlines and potential regulatory non-compliance.
- Manually merging siloed data can lead to higher costs and resource demands for FSCS SCV report generation due to its laborious and error-prone nature.
Breaking Down Data Silos in Banks: A Detailed Analysis
Centralised Data Repository:
This serves as the cornerstone for addressing data silos. Create a central data warehouse with the sole purpose of storing all FSCS-relevant customer information. The implementation of this centralised repository eliminates the necessity to manually gather information from disparate systems and guarantees data consistency.Data Consolidation Process:
Data must be meticulously cleansed and transformed from a variety of sources. This comprises:- Standardising data formats (e.g., date formats, currency codes)
- Removing duplicate entries
- Resolving inconsistencies
Data Integration from Multiple Sources:
In addition to basic account information, it is important to link data from several consumer touchpoints such as accounts, transactions, demographics, and activities to produce an overall picture. With this integrated data strategy, FIs can create a comprehensive Single Customer View for every customer. A more accurate FSCS compensation calculation is possible with the understanding of their financial assets, risk profile, and bank connection.Single Customer View:
Combining data from several platforms creates a single consumer profile. A comprehensive view of a customer’s financial situation, including account balances, historical transactions, and risk profiles, is provided by this Single Customer View (SCV). By adopting this comprehensive perspective, precise identification of qualified clients and their secured deposits under the FSCS initiative is enabled.Data Governance:
Establishing explicit guidelines for data collection, storage, access, and utilisation constitutes defining data policies and standards in strict accordance with the reporting requirements of the FSCS (such as account balances and eligibility requirements). Ensuring consistency across all systems is achieved via standardising data formats, definitions, and code.Data Ownership and Access Control:
Designing strong data governance frameworks that grant ownership of certain data sets to departments while maintaining data security and privacy. Furthermore, access controls must be put in place to limit access according to user responsibilities and requirements, protecting sensitive customer data that is essential for FSCS SCV reporting.Cracking Down Departmental Barriers:
Lack of coordination and communication within departments frequently results in data silos. Collaborative initiatives and the use of interactive data platforms are essential for fostering a culture of information sharing and cooperation.Cloud Computing:
FSCS reporting can be enhanced by utilising cloud-based data processing and storage options. Cloud computing provides:- Scalability for effective handling of massive data volumes.
- Adaptability to changing FSCS reporting needs.
- Cost-effectiveness by removing pricey on-premise infrastructure.
Automation Tools:
Implementing automation tools can significantly improve banks’ FSCS SCV reporting by streamlining the process, reducing manual effort, improving data accuracy, enhancing efficiency, increasing regulatory compliance, and enabling better decision-making. Examples of automation in FSCS SCV reporting include data extraction tools, data quality checks, and AI-powered anomaly detection. By embracing automation, banks can enhance the accuracy, efficiency, and compliance of their reporting, strengthening their position within the regulatory framework and reducing human error.
Macro Global’s Ultra Solution to Combat Data Silos Problem
To overcome data silos problem in the context of regulatory reporting compliance, particularly in the Financial Services Compensation Scheme (FSCS) Single Customer View (SCV) domain, the following solutions and suites provided by Macro Global can be instrumental:
FSCS SCV Enterprise Solution Suite
SCV Alliance
- Offers a data-driven compliance platform for banks and financial institutions.
- Provides a comprehensive solution with 175 well-classified risks for automatic validation and compliance with FSCS requirements.
SCV Forza
- An automation platform tailored for FSCS SCV reporting.
- Enables streamlined regulatory operations, from data collection and cleansing to audit and screening.
- Can handle various data formats, including structured, semi-structured, unstructured, and database-specific formats. Supports data from various database systems like SQL, NoSQL, and data lakes, enabling seamless extraction and processing of data from different sources.
Key Features
- Utilises an intelligent platform for seamless data integration.
- Manages account segregations effectively to generate precise SCV reports.
- Facilitates seamless integration with Core Banking Systems (CBS) for multi-level data validations.
- Implements AI-based fuzzy logic to prevent data duplication and ensure accurate SCV reports.
- Adheres to ISO standards and FSCS regulatory requirements.
- Provides third-party integrations with databases like FCA DB, Royal Mail DB through API and others.
- Incorporates data mining, cleansing, enrichment, and reconciliation functionalities.
- Enhances operational efficiency by reducing time-consuming inefficiencies.
- Guarantees data accuracy and compliance, ensuring “Green Status Adherence” with PRA.
- Improves risk management by proactively resolving exceptions and eliminating errors.
- Implements robust data protection measures in a secure Azure Cloud environment.
- Incorporates stringent encryption, authentication, and firewall measures for secure data handling.
By leveraging Macro Global’s SCV Alliance and SCV Forza, financial institutions can streamline their regulatory reporting processes, ensure data integrity, and enhance operational efficiency while maintaining compliance with FSCS regulations and industry standards.
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Overcoming Threats & Challenges Faced by the Credit Unions
The emergence of fintech companies, mobile banking, and online financial services has changed consumer expectations, forcing credit unions to innovate and update their services to be productive. With more people using banking and credit union services, these organisations face increased challenges to the privacy, security, and well-being of their members.
Credit unions need to leverage technology, including customer-permissioned data, to remain competitive. Meanwhile, operational inefficiencies, increased financial and regulatory constraints, among other reasons, may make it challenging for credit unions to keep up with the quick speed of technological change.
Overcoming challenges is a critical factor in fulfilling the distinct requirements of each institution. This helps the credit union succeed by advancing it in the direction of a dynamic and highly satisfied member base in the future.
Challenges Faced by Credit Unions
Regulatory Compliance
- Credit unions face numerous challenges in navigating the complexities of regulatory compliance and reporting. These include evolving regulations, interpretation challenges, and maintaining data integrity.
- With new regulations and amendments emerging frequently, ensuring compliance can be a significant burden for credit unions, especially with limited resources.
- Regulatory language can be complex, making it difficult for credit unions to understand and implement requirements effectively.
- For UK credit unions, FSCS reporting demands a high degree of accuracy, where even minor data errors can lead to delays, penalties, and reputational damage.
- Accurate Single Customer View (SCV) is crucial for FSCS reporting, requiring data integration from various sources and the inclusion of exclusion files in the SCV.
- Credit unions, often smaller than traditional banks, may have legacy systems or siloed data storage, making this integration complex and resource intensive.
Cybersecurity
- Cybersecurity hazards keep evolving, making it difficult to accurately figure out their prevalence.
- Identity theft, account takeover, credit card fraud, ATM skimming, phishing, wire transfer fraud, loan fraud, check fraud, fraud via mobile banking, and insider fraud are examples of common fraud types.
- Credit unions encounter a substantial obstacle in the form of insider threats deriving from staff and third-party vendors.
- Training employees, running background checks, and keeping an eye on sensitive data security are all necessary to mitigate this risk.
- To guarantee that only reliable parties have access, strict controls for third-party access to data are also required. These controls include vendor inspections and monitoring initiatives.
Legacy System & Manual Processes
- Like other financial institutions, banks and credit unions are prone to operational issues and human errors.
- For the management of member accounts, loan applications, and transactions, some credit unions continue to rely on paper-based systems, which causes processing errors and delays.
- Credit unions’ capacity to swiftly and accurately analyse data is further hampered by these manual procedures, which affects their capacity to offer customised service and make well-informed decisions.
- Credit unions may also lack the resources or expertise to stay up with data collecting and analysis technology.
- Younger, tech-savvy members who prefer customised services may not be interested in in-person visits or phone calls procedures followed by credit unions.
Budget Constraints
- Credit unions must work under minimal operating budgets whilst striving to stay ahead of their competitors. They have a continuous battle to maintain cost control while also investing in new technology and updating their infrastructure.
- Credit unions frequently struggle to find the funds to support such initiatives. Additionally, credit unions find it challenging to hire qualified staff to oversee these kinds of initiatives due to the lack of engineers, budget developers, and other professionals.
Inadequate Customer Data
- Inadequate Customer data presents credit unions with numerous difficulties, especially when it comes to being accurate and up to date.
- It is critical to maintain data integrity since inconsistent data could end up in erroneous reporting and possibly legal repercussions.
- Because of this, it is challenging for credit unions to create successful business plans, recognise and handle risks, adhering to regulatory compliance, including credit and operational risk.
- It is more difficult to generate FSCS SCV reporting with no or minimum data that leads to non-compliance and impacts brand regulation.
- Credit unions are unable to proactively manage these risks when there is a lack of data.
Competing with Major Financial Institutions
- In the commercial world, credit unions encounter significant competition from larger financial institutions.
- Large banks can invest more in more products, sophisticated marketing campaigns, and state-of-the-art technology due to their larger budgets. This phenomenon provides traditional banks with benefits in terms of convenience, loan options, and brand awareness.
- Credit unions find it more difficult to extend their business, find new member segments, enhance offerings, as a result, particularly from those who are drawn to the attraction of the newest financial tools or the convenience of a wide branch network.
Navigating the Challenges Faced by Credit Unions
Combatting Cybersecurity Threats
- Multi-factor authentication enhances security by asking users to enter a password and unique code sent to their mobile devices.
- With end-to-end encryption (E2EE), data remains secure between systems or devices. Banks and credit unions can protect account transfers and customer-retailer payments with E2EE mobile and online payments.
- Regular security audits and penetration testing enable the credit union to detect and fix system and network vulnerabilities before attackers take advantage of it.
- Insider attacks are prevented by running background checks and imposing stringent access controls on third-party vendors.
- Implementing risk-based authentication lets banks and credit unions customise their security processes to each customer transaction.
- Offering training to staff on cybersecurity and best practices, including hacker methods and social engineering prevention, helps in fighting against cyberattacks.
Upgrading the Legacy System
- Modernise the technology infrastructure by investing in digital solutions for account management, loan processing, and transactions. This can involve implementing new software and hardware systems that streamline these processes.
- Automating manual processes can improve efficiency and accuracy. By identifying repetitive tasks that are currently performed manually, credit unions can implement software or robotic solutions.
- Leveraging data analytics tools help to gain insights from member data and offer personalised products/services.
- Offering online and mobile banking options cater to tech-savvy members who prefer convenience.
Winning the Budget Constraints
- Cloud solutions offer cost-effective alternatives to on-premises IT infrastructure to solve budget restrictions. Consider transferring IT services to the cloud to decrease hardware, maintenance, and upgrade costs.
- To partner with other credit unions to share resources and technology investments. By pooling resources and sharing the costs, credit unions can benefit from economies of scale and reduce their individual financial burden.
- Prioritise technological investments with the highest ROI. Assessing technological choices and picking those that can boost efficiency is essential.
- Outsourcing non-core functions by employing third parties can help with budget restrictions.
Obtaining Data Adequacy
- Implement data quality management practices that involve establishing processes and procedures to ensure the accuracy, consistency, and completeness of data.
- Investing in data integration tools that can help consolidate data from various sources. By integrating data from different systems and sources, organisations can create a seamless Single Customer View (SCV).
- Leverage data analytics to generate actionable insights for better decision making.
Taking the Lead Over Competitors
- By understanding the needs and interests of their members, credit unions can create niche offerings that target particular member demographics.
- Investment in advanced online and mobile banking technologies allows credit unions to deliver smooth and user-friendly digital banking solutions to their members.
- Credit unions can team up with fintech companies to use cutting-edge technology without investing much to compete with large financial institutions. This solution lets credit unions leverage fintech partners’ expertise and creative solutions.
- Focus on building a strong brand identity that highlights the unique advantages of credit unions.
Overcoming Regulatory Challenges
To overcome regulatory compliance challenges, credit unions can implement several solutions.
- Firstly, investing in right compliance management tools such as to manage customer data, automate their regulatory requirements, track regulatory changes, and simplify reporting.
- Secondly, partnering with industry leading compliance experts from regulatory compliance consulting firms can provide guidance on interpreting regulations and maintaining data integrity.
- Lastly, industry collaboration by sharing best practices and resources with other credit unions can help ease the compliance burden.
Elevate Credit Union’s Regulatory Compliance with the Power of SCV Forza
SCV Forza by Macro Global is a comprehensive platform that helps credit unions with FSCS regulatory reporting, overcoming challenges:
- SCV Forza offers Credit Unions a sophisticated platform for managing and automating FSCS SCV reporting, in conformity with regulatory criteria.
- To ensure data quality and privacy, the solution integrates with CBS (Core Banking Systems) or any accounting platform and uses AI-based fuzzy logic to validate multi-level data, prevent data duplication, and generate accurate SCV reports in the correct format for FSCS submission.
- Featuring ISO compliance, high-level data security like multi-factor authentication, malware protection, 256-bit encryption, periodic VAPT, firewall protection, and safe data capturing, SCV Forza helps credit unions satisfy strict industry standards and regulations.
- Automation and streamlining regulatory procedures can help credit unions minimise compliance reporting time and inefficiencies, promoting the competitive edge of credit unions.
- Leveraging Microsoft’s enterprise-grade security standards, the solution offers a secure environment for data processing and storage.
- SCV Forza follows strict data retention policies to manage data securely and in compliance with PRA regulations.
- The solution reduces the possibility of exceptions, errors, and data inaccuracies, giving credit unions peace of mind and assuring accurate and secure reporting.
These features collectively contribute to a secure and compliant environment for credit unions and other financial institutions using the SCV Forza solution. If you need more detailed information on any specific security feature, feel free to contact us.
Transform your regulatory compliance with SCV Forza – Secure your future today!
Provide utmost accuracy and Complete Peace of mind
We will be able to help you in whatever the stage of your regulatory reporting programs
Best Practices for Resolving SCV Data Duplication Issues for Fully FSCS Compliant
Traverse the article
Duplicate data in SCV Reporting is a significant issue that impedes an organisation’s ability to derive meaningful insights, occupies pricey storage space, disrupts customer data, and ultimately results in erroneous business decisions. When data is extracted for a project, IT managers, data analysts, and business users encounter duplicate data issue. However, the effects of duplicate and polluted data on the entire organisation become apparent when they cause a business initiative to fail or experience a delay.
What is SCV Duplicate Data?
Duplicate data are identical data entries that are stored in the same data storage system or multiple systems across the organisation. A variety of data fields including customer names, primary address, contact number, date of birth, and so forth, are susceptible to duplication in the banking industry. Duplication can occur because of human mistake, system failure, or malicious activity. Data duplication is more complicated than we think. The following types can help you assess duplicate data issues.
Types of Duplicate Data in FSCS SCV Reporting
Banks and other financial institutions face a major issue with data duplication, which affects data accuracy, system performance, and storage efficiency. Some prevalent types are listed below:
1. Identical Duplicates Within a Single System
Cause: Data entry errors, copying information without proper checks.
Example: A customer’s account details are entered twice due to a typo.
Impact: Easy to detect but duplication causes manual effort to fix and slow down processing
2. Identical Duplicates Across Multiple Systems
Cause: Redundant data backups, saving information in different formats across systems.
Example: A customer record exists in both the core banking system and a separate database, both with identical data.
Impact: Due to this duplication, the SCV report’s overall customer and account counts are overvalued giving an erroneous impression of the number of customers and total account holdings. Also, this creates inconsistencies and reduces data reliability for FSCS SCV reporting and analytics.
3. Duplicates with Variations Across Multiple Systems
Cause: All systems do not maintain a constant update of changes to customer information (phone number, address, title).
Example: A client modifies their email address through the online banking portal; however, the previous email address remains in the CRM system.
Impact: Makes it harder to get an entire view of the customer and impedes effective communication.
4. Non-Exact Duplicates (Most Challenging)
Cause: Inconsistent formatting, a lack of standardised data definitions, variations in data entry (typos, abbreviations).
Example: One system may record the name “Andrew Johnson” for a customer, whereas another may read “A. Johnson.”
Impact: Hardest to identify, leads to incorrect FSCS SCV reporting, hampers the identification of fraud, and results in substandard customer service.
Causes of Duplicate Data in FSCS SCV Reporting
Organisations could face grave consequences from duplicate data in generating FSCS SCV reports. The primary reasons for duplicate data are as follows:
1. Errors with Manual Data Entry
Multiple records may be created because of human error, misspellings, and typographical errors made during data entry. For instance, human error could result in the entry of a customer’s phone number twice in slightly different formats like the inclusion of hyphen, space, etc.
2. Ineffective Data Integration
Duplicates may arise when spreadsheets are used to transfer data between other departments or systems. Let us say a branch lists new customer accounts on an Excel spreadsheet. If this data is not properly integrated with the core banking system, it is possible that duplicate entries will be created.
3. Absence of Standardisation
Duplicate data can be produced by inconsistent formats, abbreviations, or differences in data entry between systems. For example: The instances like the subtle differences in data entry, such as typos (e.g., “Roger” vs. “Rojer”) or the use of abbreviations (e.g., “St.” vs. “Street”) can lead to duplicates.
4. Absence of a Core Banking System
Customer data could be dispersed among several independent databases in financial organisations lacking a centralised core banking system. Duplicate consumer information can arise due to the lack of a unified platform, leading to the formation of data silos across multiple systems.
5. System Upgrades and Migrations
Moving data during system upgrades or structuring data to new banking systems can act as a haven for duplicates. Incomplete data transfer methods, inconsistent data mapping between old and new systems, and the requirement for manual intervention during migration are all factors that could contribute to the unintentional duplication of customer, account, or other crucial entries in the SCV report.
6. Issues with Data Synchronisation
Duplicate entries may arise when many databases or systems try to sync data without enough cooperation. For some tasks, certain banks may have internal legacy systems. When data needs to be transmitted across systems, these bespoke manual systems may produce duplicate data if they fail to properly integrate with the primary data infrastructure.
7. Poor Data Quality Controls
Duplicate data may enter the system if there are insufficient controls and checks in place to ensure data quality.
8. Absence of Discrete Identifiers
Systems that lack unique identifier constraints or depend on non-unique identifiers may encounter difficulties in mitigating the occurrence of duplicate data.
9. Workflow Procedures
Duplicate data could accidentally be created by business processes and workflows that lack clear standards and controls.
10. Issues with Data Governance
The same customer or account information may be independently collected and stored by many departments or individuals because of the lack of defined norms for data ownership and management. Repeated entries in different systems are caused by this lack of data governance.
Despite good intentions, integrating siloed data sources might cause duplication. Differences in data formats, nomenclature conventions, and definitions among different systems may give rise to records that appear to be distinct but are, in fact, representative of the same entity.
It is vital to tackle these sources of data duplication to guarantee the precision and effectiveness of data administration in a company.
The Need to Eliminate Duplicate Data
1. Data Accuracy:
Inaccurate analysis and reports could result from duplicate data, which can also influence the quality of business decisions.
2. Operational Efficiency:
By piling up in databases, duplicate data reduces workplace productivity. Eliminating duplicates improves operational efficiency by streamlining data management procedures.
3. Cost-effectiveness:
Excessive storage space is used by redundant data, which also raises infrastructure expenses.
4. Client Experience:
Inconsistent data and irregular client interactions may arise from duplicates.
5. Regulatory Compliance:
To follow data protection laws, regulated sectors like banks must maintain accurate and compliant records, free from duplicate data.
Impact of Data Duplication on FSCS SCV Reporting
Data duplication has several major effects on Single Customer View (SCV) reporting:
- The accuracy of SCV data can be impacted by duplicate records, which can cause reporting errors. Duplicate data can distort reporting metrics and give an inaccurate picture of how customers engage and behave.
- SCV reporting can mislead concerning consumer behaviour, preferences, and business interactions due to duplicate data.
- It takes more time and money to deal with duplicate data, causing resource drain. The process of discovering, merging, and maintaining duplicate information takes more work than other data utilisation techniques for SCV reporting and analysis.
- Duplicate data can give rise to inconsistent customer experiences, as it prevents banks from having a holistic view of their customer base.
- Compliance with consumer data regulations might be difficult with duplicate data. This might have an impact on adherence to laws like the GDPR and have negative legal and financial repercussions.
- Implementing suitable technology and strategies for data cleaning and deduplication processes is essential to addressing these issues and ensuring the dependability and accuracy of SCV reporting.
Data Deduplication
Data deduplication is the process of finding and removing duplicate data entries from a storage system or dataset. Data deduplication reduces redundant copies of data, which helps to increase productivity, optimise storage capacity, and improve data quality. This procedure is particularly effective for large datasets or storage systems, since redundant data could take up precious space and affect the overall performance and quality of the data.
How Data Cleansing is Done via Data Deduplication?
Data deduplication is an essential element of data cleansing, as it facilitates the establishment and maintenance of dependable customer records, adherence to regulatory obligations, and functional clarity in FSCS SCV reporting and transactions.
Identification of Duplicate Data
Duplicate records are detected through the utilisation of automated tools that employ similarity algorithms, data pattern matching, or unique identifiers.
Sophisticated algorithms analyse the data to find patterns and similarities between entries, potentially marking duplicates for additional inspection.
Eliminate or Merge the Identified Data
Choosing whether to remove duplicate entries while retaining the most accurate and comprehensive collection of data, or to integrate them by aggregating data, is the subsequent step after discovering duplicate records.
In certain cases, the duplicates are merged and the data is aggregated to establish a single, correct record and resolve redundant or contradictory data.
Standardisation of Data
FSCS SCV reports rely on data standardisation to ensure accurate information. This process enforces consistent formatting guidelines across fields like customer names, addresses, email addresses, and phone numbers. Standardising data formats makes it easier to identify and manage duplicate entries. For example, if two customer records have the same name with different standards like David Warner and D. Warner, standardisation would ensure they appear identically as David Warner, enabling efficient detection and removal of duplicate entries. This not only improves data quality but also ensures accurate information about a bank’s customer base and account holdings.
Allocation of Unique Identifiers
Every entry is assigned a unique identifier, which prevents duplication and makes deduplication operations easier in the future.
The aforementioned identifiers function as keys to differentiate and label specific records contained within the dataset.
Automated Matching
Sophisticated algorithms and fuzzy matching methods are used to compare and match records sensibly.
Rather than depending just on precise matches, these techniques make use of fuzzy logic to take into consideration minute differences or inconsistencies in the data to ensure the presence of accurate FSCS SCV reporting.
Validation & Verification
After deduplication, the data is thoroughly validated to ensure that redundant data has been successfully eliminated without inadvertently removing important information.
The goal of validation checks is to confirm that the deduplication procedure improves data consistency and correctness.
Scheduled Maintenance
As fresh data enters the system, scheduled data deduplication operations are instituted to continuously find and fix duplicates.
Organisations can preserve data integrity and lessen the gradual buildup of duplicate data by employing a regular deduplication strategy.
By means of this all-encompassing procedure, organisations can promise a single, precise, and unified view of their customer data.
How SCV Forza Resolves Duplicate Data?
SCV Forza is an automated, reliable, and pioneering solution specifically engineered to optimise and augment the generation and administration of Single Customer View reports in the financial industry.
SCV Forza ensures the precision and integrity of the Single Customer View (SCV) reporting process by employing several strategies to circumvent data duplication. Here’s an extensive overview of how SCV Forza helps to overcome data duplication:
Automated Data Integration
The SCV Forza platform, which is highly automated, substantiates client information from multiple sources in an intelligent manner, thereby establishing a single source of fact.
Identification and Reconciliation
The platform uses fuzzy logic based on artificial intelligence to find and fix duplicate entries or incorrect data points in the dataset.
This lessens the effect of duplicates in the final reporting data by allowing the system to effectively match and merge linked entries.
Data Validation and Control
Stringent data validation and control procedures are carried out by SCV Forza through interaction with Core Banking Systems (CBS) and other external data sources.
By finding and removing duplicate information, these processes assist in guaranteeing that the final SCV reports are devoid of unnecessary or erroneous customer data.
Comprehensive Data Cleansing
By identifying and integrating customer records that may exist in multiple datasets or accounts, SCV Forza performs exhaustive data cleansing procedures to eradicate duplication.
The likelihood of duplicate SCV reports is diminished by the platform’s assurance of a pristine and consolidated dataset.
Reports of Exceptions and Manual Intervention
SCV Forza creates exception reports showing possible duplicate entries for manual examination and intervention in situations where automated procedures might not fully resolve potential duplications.
This adds an extra degree of confidence by enabling financial institutions to resolve any outstanding data duplications before the submission of the SCV reports.
Additionally, SCV Forza encompasses the following features:
- Maintains data security throughout the lifecycle in accordance with ISO standards and regulatory mandates.
- Automated reconciliation throughout the accounting period and a comprehensive audit trail are available.
- Improves data quality and delivers accurate SCV reports for automated decision-making.
- Provides periodic regulatory updates to ensure compliance.
Transform your data management with SCV Forza! Experience the power of automated data cleansing, efficient duplicate data removal, and precise SCV reporting.
Book a demo now to see SCV Forza in action and take the first step towards streamlined and compliant data management.
FAQs for Resolving FSCS SCV Duplicates
Why do data duplicates exist in SCV regulatory reporting?
Data duplicates in SCV regulatory reporting can arise due to several factors:
- Manual data entry errors like misspellings, and typographical errors can lead to duplicate records.
- Ineffective Data Integration
- Inconsistent formats, abbreviations, or differences in data entry
- Absence of a core banking system or using legacy systems leads to data silos.
- Incomplete data transfer methods, inconsistent data mapping, and manual intervention during migration.
- Multiple databases or systems trying to sync data without cooperation.
- Insufficient controls and checks.
- Absence of discrete identifiers.
- Lack of clear standards and controls in business processes.
- Issues with data governance.
What are all the common fields with errors in regulatory reporting?
- Misspellings, inconsistencies, or missing middle names in customer name
- Incorrect date of birth or formats
- Incorrect addresses, missing components in the street, city, state, country, or ZIP code
- Incorrect or missing nationality information
- Incorrect or duplicate account numbers
- Inaccurate balances or missing information
- Incorrect transaction amounts, dates, or descriptions
Generally, these errors are due to:
- Data Duplication: Duplicate records or entries
- Formatting Errors: Incorrect formatting of dates, numbers, or other data elements
- Missing Information: Incomplete or missing data fields
- Calculation Errors: Incorrect calculations or formulas
- System Integration Issues: Errors arising from inconsistencies between different systems or databases
What are the steps involved in removing the duplicate data?
The steps involved in removing duplicate data in an FSCS SCV report are as follows:
- Automated tools detect duplicate records using similarity algorithms, data pattern matching, or unique identifiers.
- The duplicate entries are either removed or integrated by aggregating data.
- Consistent formatting guidelines are enforced across fields.
- Each entry is assigned a unique identifier to prevent duplication.
- Automated algorithms and fuzzy matching methods compare and match records sensibly.
- Data is thoroughly validated post-deduplication to ensure data consistency and correctness.
- Regular data deduplication operations are initiated to maintain data integrity and reduce the gradual buildup of duplicate data.
How will data auditing solve the duplicate data?
- Prevents Duplicates: Identifies duplicate records through automation
- Ensures Data Integrity: Regular audits via strategically placed checkpoints can identify and resolve duplicate values, contributing to accurate analysis and decision-making.
- Improves Data Quality: Removes duplicate values, enhancing data quality by eliminating redundancies and inconsistencies.
What is Data duplication?
Data duplication is defined as the presence of similar data entries inside the same data storage system or across multiple systems within the organisation.
Duplicates can occur in a variety of data fields, including customer names, contact information, and other details, and can be caused by human error, system failure, or inconsistent formatting.
Data duplication significantly influences report accuracy, system performance, and data reliability.
Talk to our regulatory consultants and prepare ahead for unexpected FSCS SCV reporting calls
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Understanding Depositor Concerns & FSCS Guidelines for Financial Firms
Traverse the article
- Rigorous Data Governance and Quality
- Timely Data Management
- Handling Beneficiary Accounts
- Identification and Rectification of Data Challenges
- Metadata Management
- Adoption of Advanced Data Governance Tools
- Handling Non-Traditional Currencies
- Integration of Regulatory Data Requirements with Business Objectives
- Managing Deposit Aggregators
- Funds under Non-disclosure
- Regulatory Changes and Reconciliation
- Firm’s Preparedness and Response
- Partnering with Data Management Solution Providers
The January 2024 sanction imposed by the Prudential Regulation Authority on HSBC Bank plc and HSBC UK Bank plc for deficiencies in depositor protection identification and notification, in addition to the US banking crisis of 2023, highlight the criticality of depositor protection regulation.
These incidents illustrate that strict data governance and quality standards are necessary for depositor protection and Financial Services Compensation Scheme (FSCS) compliance.
The consequences of insufficient data management practices are evident in HSBC’s penalty, which ranks as the second most significant fine imposed by the PRA whereas the US banking crisis of 2023 exposes systemic vulnerabilities brought on by liquidity concerns and unstable markets.
What Should Firms be Conscious of?
Financial Institutions (FIs) need to be cognizant of several crucial factors in the light of Depositor Protection. Here are the key considerations and implications they should be mindful of:
Rigorous Data Governance and Quality
Firms need to prioritise robust data governance and quality practices to ensure compliance with depositor protection regulations. This entails maintaining accurate, consistent, and up-to-date depositor records, aligning with the granular requirements of the Single Customer View (SCV). Also, they need to review their SCV reporting capabilities and adapt to the changing environment.
Timely Data Management
Recognising the need for real-time or near-real-time data processing capabilities is essential. FIs should ensure that their data management systems can update depositor information within the 24-hour window mandated by SCV requirements to enable timely compensation for affected depositors.
Handling Beneficiary Accounts
Firms should accurately identify beneficiary accounts owned by their customers, which may not be covered by FSCS but require inclusion in SCV files as per PRA rules.
Identification and Rectification of Data Challenges
FIs should focus on identifying and rectifying data quality issues, such as duplicated records, discrepancies in account status, and lack of consistency across records.
Metadata Management
Utilising up-to-date metadata is crucial for SCV reporting accuracy, as outdated or incorrect metadata can impact the eligibility and treatment of accounts in the SCV files.
Adoption of Advanced Data Governance Tools
FIs should consider deploying advanced data governance and quality tooling to address inaccuracies and inconsistencies in depositor records. Implementation of advanced analytics, automation technology, and machine learning can enhance overall data integrity.
The implementation of automation technology can guarantee precise and streamlined FSCS SCV reporting. The automation platform collects and cleanses data from various sources, structures and enriches it, performs automated validation checks, and conducts rigorous audits to ensure regulatory compliance.
Handling Non-Traditional Currencies
Varied treatment of non-traditional currencies like Cryptocurrencies poses challenges, as their coverage under FSCS differs and requires specific handling in SCV reporting.
The Prudential Regulation Authority (PRA) provides regulatory guidance for depositors and deposit-taking institutions regarding Electronic Money, including cryptocurrencies. The guidance emphasises transparency and protection for retail customers. It also addresses risks from tokenization and consumer confusion. The guidance outlines standards for issuing E-Money or regulated stable coins and requires innovations in deposit-taking from retail customers to comply with FSCS protection limits. Deposit-taking institutions must navigate these regulations to inspire consumer trust and confidence.
Integration of Regulatory Data Requirements with Business Objectives
Firms should align SCV and other regulatory data requirements with broader business objectives, emphasising the integration of data management into a strategic asset.
Managing Deposit Aggregators
Understanding the status of accounts managed by deposit aggregators is essential, as their treatment in SCV files may differ based on their legal structure and beneficiary account classification.
Funds under Non-disclosure
Deposits in suspense accounts, often excluded from SCV files, must be properly managed and allocated for compliance, especially in cases of insolvency, to ensure timely resolution and evaluation by FSCS.
Regulatory Changes and Reconciliation
Adapting to regulatory changes and ensuring thorough reconciliation from source to reporting is crucial. FIs must stay updated on regulatory requirements and integrate changes into their SCV reporting systems.
Firm’s Preparedness and Response
Firms should be well-prepared to respond to testing requests or questions from regulatory authorities regarding their SCV framework and reporting.
Internal and external data testing of SCV files, along with deeper dive audits and reviews, can instill confidence in the firm’s reporting capabilities.
Partnering with Data Management Solution Providers
Collaboration with data management solution providers like Macro Global can support FIs/Firms, fostering a culture of data excellence as part of a comprehensive data strategy.
Unlocking New Opportunities by Integrating SCV with Data Strategies
Financial Institutions (FIs) derive immense value from integrating Single Customer View (SCV) with broader data strategies.
- SCV data is indispensable for accurate reporting on depositor protection schemes such as FSCS, which is critical for regulatory compliance.
- Firms are able to discern customer requirements, preferences, and potential risks through the analysis of combined SCV and customer behaviour data, which facilitates data-driven decision making and targeted marketing initiatives.
- By using this data, financial products and services can be improved, offerings can be made more personalised, and client retention tactics can be strengthened.
- SCV data facilitates early detection signs for potential fraudulent activities, money trafficking, or credit defaults, thereby contributing to risk management.
- It eliminates data silos and improves resource allocation, contributing to increased operational efficiency.
- Firms can also enhance their products and services by anticipating future financial behaviour and consumer requirements through the use of predictive analytics enabled by SCV data.
Macro Global's FSCS SCV Solution Suite: Streamlined FSCS SCV Reporting
Efficient regulatory solution provider offers a comprehensive solution that not only meets but exceeds FSCS SCV reporting requirements, standing as your trusted partner.
The solution needs to be built upon a foundation of best practices, aligned with a proactive approach to regulatory changes, and extend an unwavering commitment to operational resilience. Also, they must understand the FCA’s operational guidelines and translate them into actionable compliance strategies.
An efficient SCV solution must meet the following criteria:
- Generate accurate and timely SCV effectiveness & exclusion reports that reflect the latest regulatory changes.
- Leverage advanced data cleansing, enrichment, and reconciliation methods to guarantee accurate SCV reports, addressing depositor concerns about duplicate records.
- Conducting efficient audits of generated SCV reports using checkpoints, addressing depositor concerns about data accuracy, and preventing duplicate records.
- Maintain high data quality standards through integrations with core banking systems and multi-level validations.
- Follow strict data governance principles, ensuring data security and compliance with FSCS demands. Additionally, they are adept in proactive risk management, fostering a robust infrastructure to manage disruptions.
- Adhere to industry-leading security protocols and be hosted in a secure cloud environment, protecting sensitive data and upholding regulatory compliance throughout the reporting lifecycle.
- Reduce compliance burdens with automated solutions that stay ahead of evolving regulations.
- Benefits you via ongoing support from subject matter experts, ensuring peace of mind with data accuracy and compliance.
Leave the complexities of FSCS compliance to Macro Global. They offer FSCS SCV solutions to banks and financial institutions, allowing them to focus on core business activities, and achieve effortless compliance. reduce costs, enhance depositor trust, maintain a competitive edge.
Contact us today to learn more about how Macro Global can simplify your FSCS compliance journey.
Talk to our regulatory consultants and prepare ahead for unexpected FSCS SCV reporting calls
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Provide utmost accuracy and Complete Peace of mind
We will be able to help you in whatever the stage of your regulatory reporting programs
2024 Supervisory Agenda: The PRA Sets Expectations for International Banks
The Prudential Regulation Authority (PRA) has recently released its priorities for international banks and designated investment firms operating in the United Kingdom for 2024 through its “Dear CEO” letter, emphasising the need for strong governance, risk management, and controls to identify, assess, and successfully minimise risks in a competitive operational environment. And PRA’s primary priorities in 2024 are as follows:
Risk Management and Controls
PRA advised non-bank financial institutions (NBFI) to address equity financing difficulties raised in the 2021 and the subsequent “Dear CEO” letters on fixed income financing. Additionally, the following were underscored as its primary concerns:
- Recommends firms avoid segregating risk management and instead consider its ramifications for other businesses.
- Places exclusive attention on counterparty credit risks and secured financing, particularly in relation to non-bank financial institutions.
- Encourages firms to improve their abilities in detecting and evaluating correlations among multiple clients’ financing activities.
- Emphasises market depth, as quantitative tightening diminishes financial system reserves.
- Advocates for the adaptation of risk management frameworks to dynamic macroenvironments, encompassing the potential risks posed by distributed ledger technologies and generative AI.
Financial Resilience
The key message of the Prudential Regulation Authority (PRA) to financial institutions is to emphasise the importance of managing financial resilience in the face of challenging and uncertain global economic conditions. This involves:
- Maintaining robust treasury management.
- Effectively managing credit portfolios.
- Anticipating ongoing engagement with the PRA on counterparty and credit risk.
- Urging to prepare for the implementation of Basel 3.1 standards.
- Proactively considering changes in funding and liquidity conditions.
- Addressing climate-related financial risks by developing processes to identify, measure, manage, and mitigate these risks.
Operational Resilience
As per the supervisory statement 1/21, the firms must demonstrate the ability to remain within impact tolerances for all important business services (IBS) by March 2025. The PRA anticipates inclusion of the following in the firms’ operational resilience programmes:
- Should have a clear plan to identify and rectify vulnerabilities affecting IBS delivery.
- Resource identification for each IBS.
- Conduct tests using severe yet plausible scenarios to learn from operational disruptions.
- Scenarios should include cyber-related disruptions to understand recovery needs.
- Boards and senior management should actively oversee the delivery of their firms’ operational resilience programme.
- Engagements with third-party providers should be managed in line with supervisory statement 2/21 and firms should consider the impact of outsourcing and third-party relationships on IBS.
- As the RTGS Core Ledger is scheduled to be replaced in June 2024, RTGS Account Holders are expected to manage changes appropriately, participate in the Bank of England’s testing, and go-live activities.
Data Risks
PRA signifies to the financial institutions that accurate, timely, and comprehensive regulatory returns are the foundation of efficient supervision.
- They demand that firms take remedial actions and maintain a steadfast commitment to regulatory reporting in light of the shortcomings they identify in data, governance, systems, and production controls that are associated with regulatory reporting.
- PRA also specifies that targeted supervisory tools and skilled person evaluations will continue to be utilised in this domain through 2024.
Expected Actions from Financial Institutions
Thus, financial institutions are expected to take compelling actions in response to the “Dear CEO” letter from the Prudential Regulation Authority (PRA) regarding its 2024 priorities:
- PRA encourages firms to incorporate precise information, structures, processes, and capabilities into their risk management and governance frameworks.
- The PRA prioritises the need to sustain a robust risk culture, fostering inclusivity and diversity, and establishing guidelines for succession of board and executives.
- It expects firms to have innovative risk management strategies due to emerging technology threats.
- Be forward-thinking in scenario planning to manage extreme tail events effectively.
Consistent with the enumerated priorities, the PRA will persist in overseeing and requesting confirmation that the governance, risk management, and control frameworks of firms are adjusting to the evolving environment.
How Macro Global Empowers International Banks to Address the PRA's 2024 Dear CEO Letter
Macro Global, with its industry leading SCV Forza and SCV Alliance platforms, can directly address the critical areas outlined by the PRA’s Dear CEO letter, helping international banks achieve FSCS compliance, focus on financial & operational resilience, and data governance, and enhance their overall risk management framework.
Addressing Key PRA Priorities:
- Macro Global’s data cleansing and enrichment processes ensure clean, accurate data for stress testing, scenario planning, and risk management.
- Automated reporting with SCV Forza and SCV Alliance platforms improves data collection, validation, and reporting processes, verifying data accuracy and completeness.
- SCV Forza’s data analytics capabilities help banks prioritise remediation efforts based on risk classification (e.g., High, Medium, Low).
- Macro Global’s consultants provide guidance on implementing effective data governance practices, verifying data accuracy and completeness.
- Enables comprehensive audit trials and data reconciliation, fostering transparency and accountability for regulatory scrutiny.
- Macro Global’s solutions ensure adherence to regulatory reporting requirements, minimising the risk of penalties and regulatory interventions.
- Integration with FCA DB, Royal Mail DB through API, Companies House, Charities Register, BFPO Address, OFAC Sanction customer check enhances data quality and compliance.
- Secure data transmission through encryption and robust access controls minimise cyberattack threats.
Macro Global’s solutions empower banks to achieve demonstrably high data quality, operational resilience, and effective controls, ensuring compliance with the PRA’s latest directives and fostering a solid foundation for long-term success.
Provide utmost accuracy and Complete Peace of mind
We will be able to help you in whatever the stage of your regulatory reporting programs
Customer Pain Points & Solutions – Fully Resolved
The Financial Services Compensation Scheme (FSCS), a UK regulatory agency, protects customers in the unlikely scenario of the failure of financial services firms by compensating the eligible depositors and policyholders of the firm suitably. Financial services firms are obligated to submit a Single Customer View (SCV) report, encompassing personal information, account particulars, and compensation eligibility criteria, within 24 hours of its failure.
SCV reporting is essential for ensuring regulatory compliance, minimising the risk of errors and fraud, and processing claims in a timely and accurate manner. SCV data must be updated regularly by financial services firms. Understanding the FSCS and SCV reporting helps firms comply and protect customers.
Top Challenges faced by financial institutions
Without having a Single Customer View application and real-time insights in place, organisations struggle to deliver renown outcomes and may even result in dissatisfaction and even churn.
Let us look at the top 3 challenges and the resultant bottlenecks faced by the financial institutions.
Relying on Legacy System
This is first and topmost challenge that most of the businesses today have access to an unprecedented amount of customer data.
Infrastructure Complexity
The absence of proper infrastructure is preventing banks from effectively managing the situation, in turn seriously affecting the performance of business-critical applications.
Operational Effectiveness
IT departments spend 60 to 90% of their budgets managing and maintaining older systems, leaving little left over for new initiatives.
Impacts of Data Quality in SCV reporting
Data quality is of utmost importance within the framework of the Financial Services Compensation Scheme (FSCS) to ensure accurate, consistent, and reliable customer information.
As it determines the efficacy of validating customer data from various sources and connecting customer touchpoints, data quality is critical to maintain a Single Customer View (SCV).
The presence of inaccurate or inconsistent data may hinder the FSCS’s capacity to identify and consolidate customer information, thereby impeding its ability to deliver compliant and efficient services.
Navigating the Customer Data: Common Challenges
Guaranteeing data integrity frequently poses an immense challenge that includes:
Poor data quality
Characterised by inconsistencies, missing information, and obsolete entries.Data Privacy and Protection:
Characterised by improper control of customer data, risk of unauthorised access leading to data breach.Data duplication
Multiple data entries for the same customer, causing confusion and improper analysis.Inaccurate account holder and customer information
Customer’s names, addresses, and contact information that are not accurate can also impede communication and result in lost opportunities.Inaccurate account segregations
Makes it hard to track key metrics and generate insightful reports.Poor data aggregation
Inability to integrate and structure data from multiple sources hamper the development of a comprehensive customer perspective and hinder decision-making.
It is critical for organisations to confront these challenges to maximise the benefits that can be derived from their customer data.
Improving data quality impacts various aspects of business operations, such as
- Ensuring timely submission SCV reports
- Achieving compliance with global regulatory privacy standards
- Managing fraud by preventing fake accounts
- Leveraging business intelligence for informed strategies
- Gaining valuable customer insights
- Increasing productivity by streamlining operational processes
Automate your SCV Report Generation
Our FSCS SCV Audit & Automation solution helps you tackle the challenges around gaining a Single Customer View and develop data quality to promote efficiency in operational readiness and improve accuracy in FSCS SCV Regulatory reporting.
We will be able to help you in whatever the stage of your regulatory reporting programs and we are sure you will not be disappointed rather surprised with our offerings and customer success stories. Here is how our all-in-one FSCS SCV Enterprise Solution Suite helps financial institutions to overcome data issues.
Poor Data Quality:
Our SCV Forza – FSCS SCV Automation platform will engage only cleansed data for SCV output generation using Gap study and staging area data.Data Privacy and Protection:
All the SCV related information will be kept in the FSCS SCV server and the SCV output files will only be allowed for authorised users. SCV output files for FSCS submission are highly encrypted and protected with complex password mechanism.Data Duplication:
Data Duplication which is the high-risk issue in SCV files which are managed by the SCV Forza – FSCS SCV Automation platform by using AI based fuzzy logic validations and mechanism.Inaccurate Customer & Account Holder Information:
Customer and Account information are taken from the Core Banking Solutions or staging area in order to comply with the minimum data requirements in SCV files.Poor FSCS standards followed on SCV files generations:
All the FSCS specified standards are strictly followed within our SCV automation platform and the reports are produced with high level accuracy and full compliance.Inaccurate Reporting and Less Informed Decisions:
FSCS SCV Data output at the FSCS SCV report submission will only be carried out after successful validations and mandatory conditional validations demanded by FSCS.Inaccurate Account segregations:
Account segregations are carefully managed using linked accounts and relationship datasets and an accurate reporting is carried out ensuring utmost data integration.Poor Data Aggregation:
Data aggregations will be managed by our SCV Forza – FSCS SCV Automation intelligent platform and an accurate reporting to the satisfaction of FSCS will be ensured.
Our Competitive Advantages
FCA Recognition
We are recognised by the FCA for electronic submissions to RegData, signifying our position as a trusted and FCA recognised independent FSCS SCV regulatory reporting software vendor.
Third-Party Integration
Allows for seamless integration with third-party tools, empowering you to leverage a comprehensive compliance ecosystem.
Automated Regulatory Updates
Our reporting software benefits from periodic regulatory upgrades, guaranteeing you always operate in compliance with the latest regulations.
AI-Powered Algorithms
Utilises AI-based algorithms to automate tasks and generate data-driven insights, enhancing efficiency and accuracy.
Scalable
You can access customer data of any size, ensuring that our solution scales effectively to accommodate your growing business needs.
Optimised
Highly customisable API and the FSCS single customer view reporting application is well optimised for your data environment. This eliminates performance bottlenecks and guarantees smooth operation regardless of data volume.
Insights
Our consultant’s combined Subject Matter Expertise is 70 plus years, and you can fully rely on the quality and integrity of our solution, leveraging this expertise to proactively identify and address potential regulatory challenges.
Screen Data
We help you to screen data with FCA DB, Royal Mail DB through API, Companies House, Charities Register, BFPO Address, OFAC Sanction customer check.
Classified Risks
Well classified SCV audit risks – High, medium, low risk flags for prioritising remediation efforts. This data-driven approach streamlines your remediation process and ensures efficient allocation of resources.
Compare
You can easily compare past single customer view audit reports into benchmark actionable items, empowering you to identify trends and continuously improve your SCV practices.
Analytics
Dozens of reports tick every box for FSCS regulatory compliance requirements. These comprehensive reports provide actionable insights to optimise your compliance posture.
Data Orchestration
Generic Plug-in APIs to any core banking system or data points. This ensures seamless integration with your existing infrastructure, eliminating data silos and streamlining the reporting process.
Fulfilment
We engage start to finish of your FSCS journey with complete handholding, providing ongoing support to ensure smooth and successful implementation.
Talk to our regulatory consultants and prepare ahead for unexpected FSCS SCV reporting calls
Book a Free Consultation
Provide utmost accuracy and Complete Peace of mind
We will be able to help you in whatever the stage of your regulatory reporting programs
Third-Party Integrations for Enhanced Data Validation in FSCS SCV Reporting
Have you ever been concerned that a single error in your FSCS SCV report could result in a negative outcome with the regulators? Yes! Inaccurate data in FSCS SCV reports presents potential risks for the financial institution and its customers.
Think of trusted databases like the FCA or Companies House as intelligence agents who look for errors and possible risks in your personal data before they become compliance issues.
This blog examines how these integration tools function, from risk classification (high, medium, low risks) to hidden threats like duplicate entries and missing information. Additionally, we will investigate the potential of these validation tools to optimise your productivity, thereby saving you time and resources.
Third-Party Integrations for Enhanced Data Validation
Third-party integrations of trusted databases maintained by independent organisations such as FCA DB, Royal Mail DB through API, Companies House, Charities Register, BFPO Address, OFAC Sanction customer check. provide dependable and effective solutions for the verification of diverse data points against multiple sources. Ensuring the accuracy of data, mitigating the risk of fraud, and optimising business operations are all its critical objectives.
The selection of optimal integration for your needs depends on the data sources, volume of data, integration complexity, cost, data privacy regulations, and security measures of the platform.
Third-party platforms offer various integration options, including APIs for automating data validation, web services for user-friendly interfaces, bulk upload tools for efficient one-time uploads of large datasets, and batch processing for offline verification and later results.
Here’s a breakdown of few of the extensive array of trusted sources against which the customer data is validated by third party integrations:
FCA (Financial Conduct Authority) Register
Companies with Entries in Register
The information contained in the “FCA Register” database pertaining to non-individual customers (companies) is returned by this validation. A match between a company number or name and the “FCA Register” database will provide additional details. The company details must be evaluated by the bank and subsequently transferred to an ineligible pot, contingent upon factors such as the firm type, firm legal status, firm authorisation status, or firm permission status.
Companies House/ Charities Register
Invalid UK Company Registration Number
When a company’s registration number does not exist or does not match the “UK Companies House Registry” or “UK Charity Registry,” this validation returns non-individual customer details for residents of the UK. The bank will conduct a comprehensive analysis to identify any irregularities to facilitate data cleansing on the company name/number, ensuring that it corresponds to the registered legal name.
Invalid UK Company Registration Number but Possible Match Found in Companies House Registry
The validation process returns non-individual customer details with invalid company numbers, but whose company name matches the company’s house database. Special characters are removed, and a partial search is performed with a tolerance level above 80%. The bank checks the accuracy of the partially matched company name with address details.
Possible Multiple Entities under One SCVRN Number
The FSCS guidelines require multiple customers not to be reported in a single SCVRN. The validation process extracts company names with joining terms, matches them with the company’s house registry, and reports any matching part names in the exception report.
BFPO Dataset
Incorrect Positioning of BFPO Address
According to the FSCS, the BFPO number must be in the final line of the address, the country field must be blank, and the postcode must be reported if the address has one. By examining the postcode format (BF) and determining whether any of the address lines contains the text BFPO, this validation determines whether the customer has a BFPO address. This validation verifies the BFPO number reporting position and country field emptiness if the customer’s address is BFPO. If the BFPO address fails to meet the FSCS requirements, this information is logged in the exception report.Loqate Dataset
Invalid UK Postcode
The postcode is required for customers residing in the United Kingdom, as per FSCS guidelines. It returns UK customer addresses without postcodes, invalid postcodes, or incorrect postcode formats.UK Postcode exists in NON-UK Address
Also, this validation returns customer details from non-UK countries with valid UK postcodes.UK and OFAC Sanction Dataset
Possible Sanction Customers
This validation compares the customer’s name to the sanction lists of the United Kingdom and OFAC. If a customer’s name matches, the exception report will include that customer’s information.Classifying Potential Risks in FSCS SCV Reporting
Inaccurate data in FSCS SCV reports presents potential risks for the financial institution and its customers. Hence, FSCS SCV has a standard that classifies and considers risks as high, medium, or low. To ensure FSCS compliance, the financial institution must address the high and medium risks associated with the reporting data.
High Risk
FSCS considers the following high-risk items in the customer data that should be corrected to mitigate compliance risks and maintain “Green Status Adherence” with PRA.
Example:
- Missing Customer Name
- Missing/Invalid Customer Title
- Missing UK Address Line-1
- Incorrect Account Hold Indicator
- Invalid/Missing UK Postcode
- Duplicate Customer exist in Customer information output file
- First Forename only exist
- Exclusion Type value exist in SCV file
- Data Format issue
- Invalid Account Status Code
- Duplicate Passport Number
- Companies with entries in FCA register
- Field Missing in SCV/Exclusion file
Medium Risk
FSCS categorises the following data points within Single Customer View (SCV) reports as medium risk factors, which must be fixed to ensure smoother and more efficient SCV reporting.
Example:
- Missing Customer Date of Birth
- Customer Name in Address Fields
- Special Character Exist in Customer Details
- Invalid Postcode in Non-UK Customer address
- Missing/Invalid National Insurance Number
- Duplicate/Invalid Email address
- Duplicate/Invalid Main phone number
- Missing IBAN
- Invalid IBAN
- Missing/Invalid BIC
- Missing/Invalid UK Company Registration Number
- Missing or Invalid Product Type
- Unusual Characters in Customer name
- Address Lines Duplicated
Low Risk
The following items have been categorised as low risk by FSCS. Organisations must address those to maintain data integrity and ensure comprehensive SCV reporting.
Example:
- Missing Sort code
- Missing or Invalid “Recent Transactions” status
- Missing or Invalid “Structured deposit account” flag
- Unusual Characters in Product Name
- Address Line 2 Too Short
- Unusual Characters in Account Title
Unlocking the Power of Third-Party Integrations
Greater Data Accuracy and Consistency
- Safeguard against the potential for human error.
- Auto-synchronise data across platforms to avoid discrepancies.
- Improve the credibility of data by gaining access to recent and reliable information from trusted sources.
Deter Fraudulent Activities
- Verify real-time data against reliable databases to identify suspicious activity.
- Secure your resources and reputation from fraudulent claims and transactions.
- Strengthen your capacity to satisfy regulatory mandates pertaining to KYC responsibilities.
Improve Operational Efficiencies
- Automate repetitive data tasks.
- Redirect your team’s attention to higher-value tasks.
- Reduce manual intervention and delays by seamlessly integrating data from multiple sources.
- Prioritise strategic tasks to optimise resource allocation.
Enhanced Compliance with Regulatory Requirements
- Built-in compliance features in third-party integrations simplify regulatory compliance.
- Centralised and automated data management simplifies audit trials and reporting.
- Data practices are in accordance with the ever-changing regulatory demands.
Simplifying SCV Reporting with Macro Global’s Solution
It can be difficult and time-consuming to administer Single Customer View (SCV) reporting. Macro Global is cognizant of these challenges and provides all-encompassing solutions to optimise your SCV reporting procedure, thereby guaranteeing accuracy as well as efficiency.
Presenting SCV Alliance and SCV Forza
- SCV Alliance enables your organisation of any size to effortlessly comply with FSCS SCV reporting requirements owing to its customisable design, intuitive user interface, and seamless integration with existing infrastructure.
- SCV Forza is a sophisticated solution that enhances the efficiency of the SCV reporting by leveraging advanced automation and artificial intelligence (AI) technologies to streamline processes such as data extraction, cleaning, and validation, thereby reducing the need for human intervention and increasing efficiency.
At the core of both SCV Alliance and SCV Forza lies the power of robust third-party integrations. These integrations connect your systems to various trusted databases, enabling automated data validation against
- FCA Database
- Royal Mail DB through API
- Companies House
- Charities Register
- BFPO Address
- OFAC Sanction customer check.
These integrations significantly enhance data accuracy and consistency of customer / account holder information, & account segregations, minimising the risk of errors & data duplications, and ensuring your SCV reports are reliable and compliant.
Embrace Efficiency, Reduce Risk
By leveraging Macro Global’s SCV audit and automation solutions, you can:
- Customise best fitting solutions.
- Reduce manual effort and human error.
- Improve data accuracy and consistency.
- Streamline workflows.
- Allows users to drill down data to any level.
- Track, monitor, remediate, and scale up data with minimal man-hours.
- Promote compliance with regulatory requirements.
- Reliable and trustworthy reporting.
Contact Macro Global today to learn more about how our SCV solutions can help you navigate the complexities of FSCS reporting with confidence.
Talk to our regulatory consultants and prepare ahead for unexpected FSCS SCV reporting calls
Book a Free Consultation
Provide utmost accuracy and Complete Peace of mind
We will be able to help you in whatever the stage of your regulatory reporting programs
Regulatory Reporting in the Financial Sector: A Comprehensive Analysis and Recommendations
The Financial Sector has experienced heightened scrutiny and importance has been placed on the accuracy, reliability, and promptness of data submitted for regulatory reporting. The quality of regulatory returns submitted by designated investment firms, banks, and building societies has become a key area of concern considering recent regulatory supervision and thematic findings.
Let us discuss in detail the further steps for firms to address deficiencies in their SCV regulatory reporting processes.
Challenges Faced by UK FIs in Regulatory Reporting
The following are the important challenges highlighted by PRA.
- An increased risk of material misstatements from firms that did not meet expectations, with historical lack of focus, prioritisation, and investment in this area.
- Governance and ownership issues include dispersed responsibilities, fragmented end-to-end processes, poor understanding and documentation, lack of oversight, and poor governance around key regulatory interpretations.
- Expectation for clear responsibilities, robust processes, independent testing and validation, and corrective action for key interpretations and judgments. And the use of Internal Audit where appropriate, to ensure reliability and accuracy of regulatory returns
- Identified gaps in end-to-end processes for regulatory returns, insufficient controls around models, End User Computing (EUC), lack of reconciliation checks for errors, and high degree of manual intervention.
- Disappointment in poor record-keeping of original model documentation, deficiencies in control environment around models, and inherent risks in document controls due to vulnerability to overwriting.
- Expectation for clear documentation, robust processes and controls, formal and comprehensive reconciliations, and prioritised investment in regulatory reporting in banking to reduce data errors and misstatements.
- Need for strategic investment, focus on robust sourcing of data, clear governance and sign-off for incomplete data, and simpler and more efficient infrastructure.
Overcoming Regulatory Reporting & Compliance Challenges
- Embrace Automation and Technology
- To overcome regulatory reporting issues and satisfy regulatory reporting requirements, banks must harness the power of automation and modern technology. By implementing advanced reporting systems, banks can streamline their reporting processes and ensure data accuracy. Banks can enhance operational efficiency, minimise costs, and mitigate the likelihood of errors by automating data entry, aggregation, and validation through the integration of sophisticated regulatory reporting systems and artificial intelligence technologies.
- Enhance Data Governance and Integration
- Data governance plays a vital role in generating new regulatory reporting standards. Banks need to establish robust data governance frameworks to ensure data quality, integrity, and consistency across various systems and departments. This approach facilitates effective integration of data, enabling banks to obtain a comprehensive view of their operations, enhance reporting accuracy, and minimise regulatory reporting risks.
- Emphasise Regulatory Compliance
- Banks should adopt reporting approaches that align with the regulatory frameworks such as Basel III, IFRS 9, FSCS, AEOI, and GDPR. By adhering to these standards, banks can effectively manage risks, maintain legal and ethical compliance, and reinforce trust among stakeholders.
- Foster Cross-Functional Collaboration
- Effective reporting requires collaboration among different teams within a bank. Collaboration between finance, risk, and IT departments ensures that SCV regulatory reporting processes are aligned, data is accurate, and insights are actionable. By fostering cross-functional collaboration, banks can break down silos, optimise reporting workflows, and enhance their reporting capabilities.
- Collaboration and Knowledge Sharing
- Another effective way to overcome reporting issues is through collaboration and knowledge sharing among financial institutions. By leveraging industry networks and participating in regulatory working groups, firms can exchange best practices, discuss common challenges, and collectively find solutions. This collaborative approach promotes standardisation, consistency, and efficiency in reporting.
- Efficient Data Orchestration
- It requires data from multiple data sources to be orchestrated to prepare the regulatory reporting as per the compliance standards. Data orchestration process that helps them to achieve full compliance by leveraging existing data infrastructure, consolidating and validating data from various sources, enriching data with missing information, automating manual processes, ensuring data governance and auditability, and providing scalability and security. Such solutions streamline compliance processes, improve data accuracy and reporting quality, reduce costs and operational risks, enhance data governance and transparency, and instil greater compliance confidence.
- Continuously Monitor and Adapt
- To generate new regulatory reporting standards, banks must stay agile and adapt to changing business dynamics. It is crucial to continuously monitor and assess reporting processes, identify areas of improvement, and embrace emerging technologies and industry best practices. By staying proactive and adaptable, banks can overcome reporting challenges and drive innovation in their regulatory reporting standards.
- Reporting and Escalation
- Establish robust reporting capabilities to report on changes and issues identified during the monitoring process. Develop clear escalation pathways to an Enterprise Governance, Risk, and Compliance (GRC) platform when issues require further risk management and oversight.
- Role of RegTech in Banks’s Regulatory Reporting
- Financial Institutions (FIs) are increasingly relying on regulatory technologies (RegTech) to streamline processes, optimise workflows, and minimise compliance risks. Financial reporting products offered by RegTech companies automate manual tasks, provide real-time compliance monitoring, streamlines the regulatory reporting obligations, and improves data quality. It also standardises and transforms data from diverse sources, ensuring accuracy and reliability. Benefits of relying on RegTech include reduced compliance costs, improved risk management, enhanced business agility, and stronger investor and regulator relationships. By embracing automation, data cleaning, and intelligent ETL capabilities, FIs can ensure efficient regulatory reporting & compliance, mitigate risks, and achieve greater operational agility in a constantly evolving regulatory landscape.
SCV Forza: A Force for Integrity in Regulatory Reporting in Banking & FIs
Ensuring accurate, reliable regulatory reporting is the cornerstone of a healthy financial sector. Yet, fragmented data, manual processes, and legacy systems often lead to errors, inconsistencies, and compliance failures.
Nevertheless, financial institutions can achieve enhanced efficiency, transparency, and risk management while simultaneously guaranteeing compliance by adopting the recommendations and insights outlined in our analysis with respect to PRA’s guidance.
Besides, Macro Global’s SCV Forza shines as a beacon of integrity in promoting regulatory reporting. SCV Forza is a solution that addresses various challenges related to data management and compliance in the financial industry. It provides a comprehensive view of each customer across all accounts and products, eliminating duplicate reporting and ensuring accurate identification of reportable entities.
The solution utilizes AI technology to automate data extraction and cleaning processes, reducing manual errors and improving reporting efficiency. It also includes a built-in rule engine for data validation against regulatory requirements and integrates with various third-party databases for additional validation.
SCV Forza is built on a secure Azure Cloud architecture with strong data protection measures. It can adapt to evolving regulations swiftly and offers granular reporting and audit trials for transparency and accountability. Additionally, SCV Forza offers business consulting services to help businesses manage data and implement operational best practices.
Thus, by placing strong emphasis on effective data governance, adopting cutting-edge technologies, and cultivating a culture of compliance, the trajectory of regulatory reporting could be noted for proactive involvement and sustained growth. Please do reach out to us to know the latest updates and insights into regulatory reporting landscape and stay resilient.
How Does the PRA’s New Guidance Protect Consumer Trust in UK Bank Deposits?
Protecting our savings is of utmost importance considering the current unstable financial climate. The maintenance of financial stability requires a foundational trust in the banking system. Consequently, the “Dear CEO” letter from the PRA conveys the regulator’s views on digital money and money-like instruments to chief executive officers of deposit-takers. It provides clear communication, guidance on innovation and risk mitigation, alignment with regulatory initiatives, emphasis on customer protection, expectations for compliance and engagement, and consideration for a proportionate approach to implementation.
These guidelines aim to alleviate concerns regarding potential financial instability, confusion, and contagion and promote efficient FSCS deposit protection. This letter further facilitates understanding and compliance with regulatory expectations in the evolving landscape of digital money. Let us explore the complexities of the guidance intended for enhancing the protection of our deposits in this blog.
Need for Maintaining Bank Deposits
The operations of the financial system and the economy are significantly influenced by the maintenance of bank deposits for several reasons:
- Financial Intermediation: To promote economic development and growth by directing savings towards productive investments such as loans, credit facilities, etc.
- Payment ProcessingFacilitating routine business operations, including salary disbursements, expense management, and payment processing for the maintenance of economic liquidity and efficacy.
- Interest RevenueThe interest that depositors accrue on their funds serves as a means for businesses and individuals to generate income.
- Safety and SecurityBanks usually insure deposits in case of failure. This trust and protection encourage depositors to keep their money in the bank.
- Monetary Policy TransmissionDeposits allow central banks to control money supply and interest rates by changing reserve requirements and lending rates and help them in managing financial circumstances, inflation, and economic stability.
- Financial StabilityMaintaining a strong deposit base is crucial for banks to ensure an uninterrupted lending operation, effective management of liquidity, and resilience in the face of economic disruptions.
Digital E - Money based Tokens for Overcoming Traditional System
Digital E-Money tokens represent an innovative approach with the objective of surmounting conventional payment and settlement systems. To provide a more streamlined, reliable, and adaptable method of carrying out financial transactions, these tokens are often developed using blockchain or distributed ledger technology. The following are several essential features and benefits of digital e-money-based tokens:
- EfficiencyE-money tokens can minimise banking time and expenses, streamlining payment operations. Decentralised ledger technology can execute and settle transactions in seconds or minutes, unlike the traditional banking system, which might take days for international transactions.
- AccessibilityThe widespread use of digital e-money tokens increases financial inclusion by opening the global economy to people who have no access to conventional banking services. Underprivileged populations in developing nations may benefit most from this.
- Cost SavingsDigital E-Money based tokens can substantially diminish transaction fees, particularly for cross-border transactions, through the circumvention of intermediaries and utilisation of decentralised systems. This can help organisations and individuals save money on payments.
- Programmable FeaturesThe integration of smart contracts with digital e-money tokens enables the implementation of programmable features that streamline financial transactions. This programmability allows conditional payments, escrow, and other advanced financial tools. It automates dividend payments, voting rights, and regulatory compliance using smart contracts.
- Security FeaturesThe implementation of cryptographic methods in digital money tokens reduces the likelihood of fraud and improves security. Additionally, blockchain technology is innately more immune to manipulation and unauthorised access due to its decentralised nature.
- Regulation:Many countries, including the UK, regulate security token issuance and trade. Secure digital token providers must comply with legislation, including licences and disclosure obligations.
- Investor Protection:As investment products, security tokens must follow investor protection legislation. This entails furnishing precise and transparent information pertaining to the fundamental assets, investment conditions, and associated hazards.
- Fractional Ownership and Accessibility: Digital tokens can allow fractional ownership of high-value assets, making investment opportunities more accessible.
- Liquidity and Market AccessibilityIn comparison to conventional securities, digital tokens may provide enhanced liquidity and market accessibility. Nevertheless, this raises additional concerns pertaining to investor education, trading transparency, and market manipulation.Despite this, potential risks and obstacles, such as market volatility, cybersecurity concerns, regulatory compliance, and liquidity, must be meticulously evaluated by organisations that offer digital tokens for security purposes. It is imperative to consult legal and regulatory counsel to guarantee that the issuance and trading of security-related digital tokens occurs responsibly and compliantly.
Concerns & Guidance of PRA Regarding innovation in Deposit-Taking Sector
While the Prudential Regulation Authority (PRA) acknowledges the benefits of innovation, it also highlights potential confusion among consumers regarding the level of protection associated with various financial products.
Therefore, the goal of the PRA guidance is to guarantee that deposit-takers successfully manage these risks and to emphasise the importance of transparency, distinct branding, and adequate protections for retail customers, while supporting innovation and competition in the financial sector.
- One specific innovation that the PRA is wary of is the tokenisation of deposits, where savers are issued digital tokens representing their claim against a bank for the money deposited. These tokens can be used for transactions in blockchain systems, offering more flexible uses than traditional deposit products. While these innovations can bring efficiency, gains, and increased accessibility, they also raise concerns about potential consumer confusion regarding the level of FSCS deposit protection associated with such products.
- The PRA is concerned about potential confusion between deposit tokens and other ‘store of value’ financial products, such as e-money and stablecoins. Specifically, the guidance addresses the risk of contagion, where retail customers might mistakenly assume that e-money or regulated stablecoins have the same protections as retail deposits.
- E-money offers pre-paid payment products but lacks the same level of consumer protection as bank deposits. Stablecoins, pegged to a base currency, do not guarantee immediate redemption at par value, and do not benefit from FSCS deposit protection. The PRA guidance emphasises the need for clarity and transparency in financial products and consumer protection.
- To mitigate this risk, deposit-takers are expected to ensure that different forms of digital money are clearly distinguished, and retail customers are fully informed about the protections and risks associated with each type.
- The PRA guidance provides standards for deposit-taking entities that seek to issue E-Money or regulated stablecoins to retail customers. It outlines that such issuance of E-Money or regulated stable coins should be done from separate non-deposit-taking and insolvency-remote entities, with distinct branding to the deposit-taker. This is to ensure that these entities’ failure would not adversely impact the rest of the deposit-taking group and the continuity of its deposit-taking services.
- Furthermore, the guidance addresses situations where firms without a deposit-taking permission have issued e-money or regulated stablecoins to retail customers and later seek to transition these customers to deposits at a deposit-taking entity.
- It also provides standards for deposit-takers intending to innovate in the way they take deposits from retail customers, particularly in the context of transferable ‘tokenised’ deposit claims, ensuring these innovations meet the PRA’s rules for eligibility for depositor protection under the Financial Services Compensation Scheme (FSCS protection limit).
- Additionally, the guidance is relevant for international deposit-takers with UK operations, underlining that the risk of contagion exists independently of the scale of operations, and international deposit-takers are expected to adhere to the same approach as domestic deposit-takers for their UK operations.
- The PRA’s guidance also furnishes deposit-takers with broader objectives regarding wholesale or retail innovations involving digital money or money-like instruments. It delineates potential novel challenges and instructs deposit-takers on how to effectively tackle them to safeguard consumers’ interests and maintain financial stability.
How Deposit-Takers Shape the Financial Landscape
Deposit-takers fulfill an essential function within the financial system through the acceptance and protection of funds contributed by people and businesses. The principal function of deposit-taking institutions, including credit unions, building societies, and banks, is to furnish individuals and organisations with a secure and protected location to deposit their funds.
This function is essential for upholding the “singleness of money” principle, which states that the security of funds should not differ significantly when stored in a bank account or in currency.
The funds entrusted to deposit-takers are employed to deliver credit and lending services to borrowers, including enterprises, individuals, and other borrowers. They contribute to economic expansion by utilising these deposits as collateral for a range of loan purposes, such as mortgage financing, business expansion, and personal financing. By allocating saved funds towards investments, this procedure serves to stimulate economic activity.
In addition, deposit-takers serve a crucial function by offering interest on deposited funds, thereby gradually augmenting the value of the saved capital. With this interest, consumers, and businesses deposit money with these institutions, boosting financial stability and liquidity.
Thus, deposit-takers serve as guardians of funds, contributing to the economic health and stability of the financial system.
SCV Forza: Adding Transparency and Confidence
The PRA’s guidance in promoting customer confidence in UK bank deposits has stirred the pot in the financial sector. While aiming to bolster trust, the new measures have also triggered concerns about increased workload, potential unintended consequences, and the practical effectiveness of the proposed actions.
So, how can banks and FIs navigate this sea of regulatory change while keeping consumer confidence afloat? Macro Global’s SCV Forza emerges as a potential savior, addressing key concerns raised by the PRA’s guidance:
- Acts as a single source of truth, consolidating customer data from diverse sources and ensuring its accuracy through automated validation and reconciliation. Gone are the days of data discrepancies shaking consumer trust.
- Targets compliance with the FSCS SCV reporting requirement and aligns with various PRA and FCA reporting regulations.
- Automates routine reporting tasks, freeing up valuable resources and minimising the risk of human error. Banks can now focus on building rapport with customers, not battling spreadsheets.
- Maintains a meticulous audit trail, leaving a clear path for regulators and customers alike to follow every step of the deposit journey.
By adopting SCV Forza, banks can not only meet the PRA’s expectations but also proactively address the very concerns raised in the industry. In a climate where consumer confidence is paramount, SCV Forza empowers banks to sail through these regulatory changes with confidence, efficiency, and, most importantly, a renewed focus on fostering trust with their customers.
While the PRA lays the foundation, Macro Global’s SCV Forza adds another layer of assurance for financial institutions for FSCS reporting.
Therefore, the PRA’s new guidance and SCV Forza represent a powerful synergy. Together, they represent a collaborative effort to safeguard consumer trust, ensuring financial stability and peace of mind for individuals.
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PRA Consultation Paper CP9/22 – Depositor Protection Updates
As you may be aware, the Bank of England released a few important updates to depositor protection following PRA Consultation Paper (CP9/22) which has been published in Q3 2022. Our SCV experts have done an extensive impact analysis on the proposed changes by PRA, both from the Technical and business perspective. The major effect and relief is the COA (Continuity of Access) & Dormant Account Scheme rule been removed for the immediate term thus removing the ambiguity around these two rules.
We have covered all the items and necessary remediation or action required from a financial Institution (FI’s) standpoint in this article. Please read on further to learn more about each item in detail and see if you need to proactively plan to bring the changes either to your internal reporting platform or functional/operations level change to address these regulatory “must have” implementations at the earliest and stay fully compliant. Through our quarterly and seasonal patch upgrades, we automatically take care of our customers who currently use our solution.
As a result of the aforementioned changes, we anticipate that all FI’s may soon experience a new round of FSCS drills to reaffirm assurance on their readiness by PRA. Hence, it would be an excellent opportunity to make pro-active plans to implement these changes ahead and conduct stress tests on your internal systems and processes to prepare to withstand the storm.
Updates to the depositor protection following the PRA consultation paper
Background
The CoA Rules were implemented in 2015 to support the resolution and the PRA’s safety and soundness objective by reducing the adverse effects of firm failure on the stability of the UK’s financial system. The CoA Rules aimed to support the continuity of covered by maintaining a depositor’s access to deposits and banking services while a deposit taker was undergoing resolution using a Bank Insolvency Procedure (BIP) or a Building Society Insolvency Procedure (BSIP), via a transfer of covered deposits to a purchasing institution.
Following the introduction of the CoA Rules, the Bank of England’s (‘the Bank’) approach to resolution evolved, causing the Bank to reassess the transfer of FSCS-covered deposits using CoA functionality. As a result, in advance of the 1 December 2016 effective date of the CoA Rules, the PRA provided a WBC to a broad set of firms. This WBC substantially narrowed the scope of application of the CoA Rules for three years to exclude small BIP/BSIP firms and bail-in firms and allowed the Bank to consider the longer-term policy requirements for transfer resolution strategies. The original WBC expired in 2019. This was extended for a further three years to 1 December 2022 due to the possible impact of the Bank’s review of its approach to setting a minimum requirement for own funds and eligible liabilities on the scope, functionality, and necessity of the CoA Rules. During these six years, at any one time, only around 13 firms have been required to comply with the CoA Rules. Approximately 140 firms currently hold a WBC.
The Bank, alongside the PRA, has recently initiated work to develop alternative solutions to reduce disruption to transactional accounts in the event of an insolvency procedure (See PRA statement – ‘Improving depositor outcomes in the bank or building society insolvency’ (IDOBI)). This work will look to provide depositors with improved access to their deposits throughout such an insolvency procedure, and the PRA may consult in due course on proposed future rules in this area.
Proposal
The PRA is proposing to revoke the CoA Rules and amend other rules referring to CoA before the expiry of the current WBC and amend SS18/15 accordingly. The PRA considers that revoking the rules would ensure that, in the future, firms that would otherwise have had to develop systems to comply with the CoA Rules would not be disproportionately burdened by rules that are currently not being enforced for the majority of firms.
In addition to the proposal to revoke the CoA Rules, the PRA is also proposing that firms that have already developed CoA system capabilities should consider maintaining or archiving those systems. While the outcome of the IDOBI workstream is not yet known, it may lead to a consultation with proposed new rules that impose similar requirements to the CoA Rules. The PRA proposes that as part of this process, while such firms should maintain the capability to complete field 48 of the Single Customer View (SCV), which requires details of a customer’s transferable eligible deposits when completing the SCV, firms should leave it blank so that it acts as a legacy field retained as a placeholder. This may reduce any future costs should the outcome of the IDOBI workstream require firms to develop systems with similar functionality.
The PRA has previously stated that it would ensure that firms had at least 18 months to implement changes in connection with the re-implementation of the CoA Rules. The 18 months notice period was designed to give firms sufficient time to build the required systems. As the PRA is revoking rather than imposing additional rules on firms, which is intended to prevent new firms in scope of the CoA rules from investing in building new systems that may turn out to be redundant, the PRA does not consider that firms would require 18 months’ implementation time.
Action Required
Based on Macro Global’s analysis of the COA requirements, it has been observed that FI’s neither needs to get COA waivers from PRA nor implement COA activities at the CBS level.
In SCV Report, the transferrable eligible deposit field (field 48) must be reported with a blank value henceforth which Macro Global will be rolling out a new patch in the SCV Automation process shortly. In case you have not been onboarded with Macro Global’s SCV Automation for the SCV submission file generation, please ensure your existing application can handle this.
Background
The Dormant Account Scheme (the ‘Scheme’) was established under the Dormant Bank and Building Society Accounts Act 2008 and was originally launched (in respect of dormant bank and building society accounts only) in March 2011. The Scheme enables money that is held in dormant accounts to be distributed for the benefit of the community while protecting the rights of owners or beneficiaries to reclaim the value of their assets.
Under the Scheme, participating institutions can transfer money held in eligible dormant accounts to a dormant account fund operator. The dormant account fund operator manages the money received so that it can meet repayment claims from owners or beneficiaries should they come forward in the future, and distributes surplus money for the benefit of the community.
Under section 213 of the Financial Services and Markets Act 2000 (FSMA) and the FSMA (FSCS) Order 2013 (S.I. 2013/598), the PRA was required to make rules establishing a scheme for compensating persons in cases where a dormant account fund operator is unable, or likely to be unable, to satisfy a repayment claim against it. These rules, which are set out in the Dormant Account Scheme Part of the PRA Rulebook (the ‘DAS Rules’), provide for FSCS compensation in respect of repayment claims made in connection with a dormant account fund operator that is in default.
The Dormant Assets Act 2022 (the ‘2022 Act’) modified and expanded the Scheme to cover additional assets such as insurance, pension, investment, and securities assets. footnote [13] As part of the changes made by the 2022 Act, the 2013 Order was amended to exclude repayment claims made in connection with a dormant account fund operator that is in default from the scope of FSCS protection. Accordingly, the PRA no longer has the power to provide FSCS protection on repayment claims under the Scheme, and the DAS Rules have become obsolete.
Instead, HM Treasury is committed to ensuring consumer protection in the event a dormant account fund operator footnote [14] is or looks likely to be unable to meet its liabilities, and to upholding the core principle of the Scheme (i.e., that owners or beneficiaries can reclaim the amount of their dormant asset balance owed to them at any time). If there was a considerable risk that a dormant account fund operator could not fulfil its reclaim obligations, HMT would assess the most appropriate course of action in line with these principles, which may include the use of a loan to the dormant account fund operator.
Proposal
The PRA proposes to remove the DAS Rules from the PRA Rulebook, given that the PRA no longer has the power to provide FSCS protection of repayment claims under the Scheme. The deletion of the DAS Rules necessitates some consequential amendments to other Rulebook Parts which refer to the dormant account scheme.
Following the removal of the DAS Rules from the PRA Rulebook, the FCA will be making associated changes to the Fees manual (FEES) in the FCA Handbook to remove obligations relating to dormant account fund operators and the Scheme.
Action Required
This CP change is only applicable to FSCS. As per the PRA rulebook, if the dormant account operator is in default status, then the repayment claim will be handled by HMT directly.
Background
The PRA has become aware that the rules on Temporary High Balances (THB) in Depositor Protection 10 in the PRA Rulebook need to be amended to reflect the underlying policy intent and remove any ambiguity.
The PRA considers that the THB rules are unclear as to whether a trust can claim a THB on behalf of a beneficiary. When a trustee operates a bank account on behalf of a beneficiary, it is the trustee and not the beneficiary that is the legal account holder. The current definition of a THB refers to a ‘depositor who is an individual’. The PRA considers this could be interpreted to exclude corporate trustees and potentially all trustees from bringing a claim for a THB. This causes tension with the underlying policy intent as evidenced by the SoP – DGS which envisages trustees being able to claim THB protection on behalf of beneficiaries footnote [15] and the ‘look through’ concept that applies to trusts in the context of the DP Part of the PRA Rulebook. Moreover, in the case of a trust, the policy intent is that it is the individual beneficiary rather than the account holder/depositor who is of relevance in determining whether or not the rules on THB apply.
The PRA also considers that there has been some confusion as to how the rules on THB apply to joint accounts, specifically when one of the account holders dies. The existing rules in DP 10.2 provide for the THB regime to apply to sums paid to a depositor connected to a person’s death or which are held on the account of a deceased’s representative. However, the PRA considers that they do not set out how the THB regime applies in the event of a death of a joint account holder.
Currently, joint account holders are each entitled to FSCS protection up to the relevant limit, either £85,000 or, if the deposit is attributable to a THB, up to £1 million (unless the THB relates to payment in connection with personal injury or incapacity in which case there is no limit). This means, for example, that where there is a joint account with two account holders the account holders receive either £170,000 or £2 million FSCS protection in total. However, this protection is reduced to £85,000 or £1 million when one of those account holders dies, which means that if the firm then fails, the surviving account holder will have a substantial portion of their deposit not protected by the FSCS. This is not our policy intent.
Proposal
To ensure that FSCS protection continues to function in the way it was intended, the PRA proposes to amend the rules on THB to ensure that (i) trustees (whether individuals or corporate trustees) claim on behalf of eligible beneficiaries and (ii) the criteria for determining whether the THB rules apply are assessed about the individual beneficiary rather than the account holder/depositor. The PRA proposes that in line with the existing rules in the DP Part of the PRA Rulebook, the trustee of a bare trust would be able to bring a THB claim on behalf of each beneficiary, and the trustee of a discretionary trust would be able to bring one THB claim per group of beneficiaries.
To remove the current gap in protection for joint account holders, the PRA proposes to amend the rules in DP 10.2 to explicitly cover situations where a joint account holder dies. The PRA proposes to amend the rules relating to THB to provide that for a joint account, the FSCS protection limits of the surviving account holders would be increased by an amount calculated by dividing between the surviving account holders the limit applied to the deceased account holder at the date of death. The table below provides an example of the proposed changes where one depositor dies.
| Depositors | Amount of deposit in a joint account | Proposal |
| 2 Depositors | £170,000 | FSCS protection is limited to £85,000 per depositor. The deceased’s protection is not split as there is only one remaining account holder so the surviving account holder receives £170,000 if failure is within 6 months of the death |
| 3 Depositors | £6 million (The deposit does not constitute a THB) | FSCS protection is limited to £85,000 per depositor. The deceased’s protection is split between the two remaining account holders so they each receive £127,500 (£85,000 + £42,500) if failure is within 6 months of the death |
| 3 Depositors | £6 million (The deposits are attributable to three separate THB events that have a £1 million limit) | FSCS protection is limited to £1 million per depositor. The deceased’s protection is split between the two remaining account holders so they each receive £1.5 million (£1 million + £500,000) if failure is within 6 months of the death |
The PRA considers that this would provide the surviving account holder(s) with THB protection for six months, giving them time to arrange their financial affairs and transfer any amounts over the relevant FSCS protection limit to another deposit taker.
Action Required
The THB is an exclusive FSCS internal separate process managed by them which is currently not to the scope of FI’s FSCS file submission. In case of any THB claim FI’s can deal with FSCS through their regular resolution channel.
Background
Under the Electronic Money Regulations 2011 (EMRs), the Payment Services Regulations 2017 (PSRs) and FCA guidance, e-money institutions (EMIs) and authorised payment institutions or small payment institutions (together PIs) and credit unions, in respect of e-money, footnote [18] are required to safeguard funds received from customers. One commonly used method is to segregate the relevant funds from all other funds held by the firm and deposit the funds in a separate account with a PRA-authorised credit institution. While FSCS protection is not available in the event of a failure at the level of the EMI or PI, the PRA had historically considered that these firms’ safeguarded funds deposited into a PRA-authorised credit institution would fall within the scope of FSCS depositor protection if the credit institution were to fail, as eligible end customers of EMIs and PIs would be deemed to have an absolute entitlement to those safeguarded funds via a statutory trust.
Following recent court cases, footnote [19] it is harder for the FSCS to establish that the end customers of an EMI or PI have an absolute entitlement to the safeguarded deposits. This creates a risk that the FSCS is unable to provide compensation to end customers if a PRA-authorised credit institution were to fail while holding deposits safeguarded under the EMRs/PSRs, which was not the intention of the original policy.
Proposal
The PRA is proposing to amend its rules to make FSCS depositor protection available to eligible customers of an EMI/PI in respect of their relevant proportion of safeguarded funds should the credit institution holding the safeguarded deposits fail. The proposed amendments would protect to end customers in respect of safeguarded funds which the PRA had understood to have existed before the decisions in the recent court cases. Ensuring that safeguarded deposits are FSCS protected at the point of failure of the credit institution is consistent with the logic of safeguarding.
As is currently the case, the proposals would not provide FSCS protection in the event an EMI/PI itself were to fail in an event unrelated to the failure of a safeguarding credit institution.
Eligibility
The proposed rules allow a look-through to eligible end customers of financial institutions that, under the EMRs/PSRs, deposit safeguarded funds into PRA-authorised credit institutions. Existing eligibility requirements in PRA rules will apply at the level of the end customer so not all customers of EMIs/PIs will be entitled to receive FSCS compensation. Customers would also not be eligible if they are unidentifiable (eg the e-money is anonymous) or the customer cannot be verified under AML rules.
Payment options
The proposed changes are designed to create an entitlement to depositor protection in respect of safeguarded funds for end customers to avoid an almost complete loss upon failure of a safeguarding credit institution. The PRA recognises, however, that a failure of a safeguarding credit institution combined with a requirement that the FSCS pay compensation directly to the end customers of an EMI/PI could ultimately lead to the demise of the EMI/PI. While a consequential failure may be unavoidable in certain circumstances, allowing the FSCS an option to pay the compensation amount into a safeguarding account held by the EMI/PI with an alternative credit institution may minimise the impact of the credit institution’s failure on the EMI/PI as well as the end customers. Therefore, the PRA is proposing the FSCS can pay compensation either:
into a new safeguarding account of the EMI/PI, provided the EMI/PI is not subject to a formal insolvency procedure and the FSCS is satisfied that each eligible end customer would be in no worse position than if the compensation was paid directly, or directly to the eligible end customers of the EMI/PI or to another person as directed by the end customer, if there has been an insolvency event at the EMI/PI.
The no worse off provision means that if the amount of compensation calculated by the FSCS is less than the total amount of safeguarded deposits shown in the failed credit institution’s exclusions view file (because, for example, there are customers that are ineligible for protection under PRA rules or amounts more than the deposit protection limit), the EMI/PI would need to contribute its own funds to make up the shortfall.
Calculating compensation
The calculation of compensation due to end customers of EMIs/PIs upon the failure of a safeguarding credit institution is challenging because of real-time transactions occurring at levels in the chain separate from the failed credit institution and possibly even after the time that the safeguarding credit institution has failed.
From the failed credit institution’s exclusions view file, the FSCS will know the amount of total safeguarded funds that were deposited in the failed credit institution. However, to compute the compensation due to EMI/PI customers, it also needs to receive customer data from the EMI/PI to determine the eligibility of end customers and each eligible customer’s proportion of the safeguarded funds.
Generally, depositor protection compensation is calculated by reference to eligible deposits held on the date the credit institution is in default. However, where the EMI/PI has also failed, and the FSCS compensation will go directly to the end customer rather than to a new safeguarding account, the FSCS will need to calculate entitlements to the amount of compensation on the date of the EMI/PI’s failure. This will allow for adjustments in the amount of compensation payable by the FSCS if the customer has spent some of its e-money in the intervening period, for example.
Each end customer would be considered against the eligibility requirements and eligible customers would be separately protected up to the deposit protection limit (£85,000).
Time limits and maintenance of customer details
In order for the FSCS to assess eligibility and operationalise pay-out on a timely basis, it would be important for EMIs and PIs to maintain up to date customer information in a usable format that can be transmitted to the FSCS quickly upon the failure of a safeguarding credit institution. While the PRA cannot make rules requiring such firms to maintain such customer details, it is in the EMI/PI’s interest to enable the FSCS to pay compensation quickly. The PRA considers that due to the lack of SCV requirements on EMIs/PIs, and the potentially large number of end customers due compensation, the pay-out timelines for FSCS will likely be longer than the targeted seven days for direct depositors. In recognition of the complexity of the determinations and reliance on third parties, the PRA proposes to amend DP 9.4 to allow the FSCS additional time to effect a pay-out in respect of safeguarded funds in the event that there is a delay, beyond the current payout timelines as provided for in DP 9.3, in the FSCS being able to determine the amounts to be paid to eligible customers.
Subrogation
In the event of a direct payment to the end customer, the PRA proposes to amend the subrogation rules in DP Chapter 28 to suspend an eligible end customer’s rights against the EMI/PI, in order to prevent double-recovery, i.e., both receiving FSCS compensation and exercising their contractual rights of repayment vis a vis the EMI/PI. The proposed rules would then extinguish the rights of customers against the EMI/PI when, and to the extent, the FSCS has made recoveries from the failed bank. These amendments are designed to preserve the effect of the anti-set off provisions in the EMRs/PSRs for the benefit of the FSCS during the failed credit institution’s insolvency process.
Additional changes
The proposed rules also amend DP 2.2 to make explicit the existing interpretation for looking-through credit institutions and investment firms to beneficiaries when depositors/account holders are not absolutely entitled to deposits. This amendment is for the avoidance of doubt to clarify existing treatment of beneficiaries given the changes to 2.2 needed to enable the look-through proposals regarding safeguarded funds.
Consistent with the policy outcome of protecting certain safeguarded funds, the PRA proposes to amend DP 43 to clarify that the Class A tariff base includes accounts holding safeguarded funds. The PRA considers this is also consistent with the treatment of funds that the account holder is not absolutely entitled to (eg, bare trusts).
Other types of segregated accounts
The PRA considers that similar types of segregated accounts may also need to be reviewed to determine whether end customers should also benefit from FSCS protection. The PRA welcomes responses as to whether there are similar accounts that are not already covered by PRA rules. However, the PRA acknowledges that a full review of the FSCS protection for other segregated accounts may take some time, and considers that such a review should not delay fixing this known gap in protection.
Action Required
If the FIs are handling safeguard deposits, then they must check the usual FSCS compensation eligibility of the customer and report the customer accounts in SCV / Exclusion file as normal. No specific action is required by FIs.
Background
Where a firm with Part 4A permission to accept deposits has that permission restricted by the PRA and subsequently defaults, Depositor Protection 3.2 in the PRA Rulebook (DP 3.2) provides that eligible deposits accepted while the firm held its Part 4A permission continue to benefit from FSCS protection.
DP 3.2 was drafted when the UK was still a member of the EU and was intended to apply only where the PRA significantly restricts a firm’s Part 4A permission to accept deposits but remains PRA-authorised. The PRA considers that, following the UK’s withdrawal from the EU, there is a small risk that the rule could be interpreted as applying in another circumstance: where an overseas firm with a deposit-taking permission in the UK surrenders their permission and PRA-authorisation (or their permission and PRA-authorisation lapses as a result of the expiry of the TPR or SRO), but the firm continues to hold deposits that it accepted in the UK. The PRA considers this uncertainty to be undesirable and that a potential unintended consequence of this ‘expansion of scope’ could be an increase in FSCS levy costs to the industry.
Proposals
The PRA considers that deposits held by a UK branch of an overseas deposit-taking firm that has had its Part 4A deposit-taking permission and authorisation from the PRA removed should cease to benefit from FSCS protection. For example, DP 3.2 would not apply where the overseas deposit-taking firm transfers eligible deposits to an overseas branch before surrendering its Part 4A permission and PRA-authorised status. Following EU withdrawal, eligible deposits transferred from the UK to the EU by overseas firms should generally be covered by the firm’s home state deposit guarantee scheme under the Deposit Guarantee Schemes Directive (2014/49/EU) Opens in a new window.
The PRA proposes to amend DP 3.2 to reflect the original policy intent and remove any potential for ambiguity. The PRA proposes to make clear that a firm must be authorised by the PRA at the moment they default for their depositors to be eligible for compensation. The PRA considers that this would reduce both uncertainty and the risk of the rule being interpreted in a way that expands the scope of FSCS coverage and creates a potential increase in FSCS levy costs to the industry.
The PRA proposes to add a new notification obligation on overseas firms, in similar terms to the notification obligation on them at the time of EU withdrawal, to ensure UK branch depositors are aware of the loss of FSCS coverage and is provided with information on whether and to what extent their deposits will be protected by another deposit guarantee scheme when the firm has its PRA authorisation cancelled.
Action Required
No action is required from the FSCS reporting perspective, but from an operational, finance or customer service point of view, the FIs can use their usual channel of resolution.
Also, it has been mentioned that a firm must be authorised by the PRA at the moment they default for their depositors to be eligible for compensation.
If the UK branch of an overseas deposit-taking firm that has had its Part 4A permission and authorisation from the PRA removed, should cease to benefit from FSCS protection.
Background
Depositor Protection 19.1 and 19.2 in the PRA Rulebook (‘DP 19’) require firms to notify depositors of a merger, conversion of subsidiaries into branches, transfer, or similar operation and provides such depositors with a three-month withdrawal right. In this event, the withdrawal right allows the depositor to withdraw the amount of their deposit that exceeds the FSCS coverage limit at the time of the operation and, if desired, transfer it to another firm, without incurring any penalty. The policy intent behind this rule was to ensure that depositors could retain the same level of FSCS protection in the event their total protection would be less after the restructuring than before.
Proposals
The notification and withdrawal right is currently wider than it needs to be and applies regardless of whether the depositor would suffer a reduction in the total protection under the FSCS. If a depositor’s overall FSCS protection is not affected by the transaction, the PRA considers the withdrawal right is not achieving the purpose for which it was intended and is creating an unnecessary operational burden on, and cost to, firms.
The PRA proposes to amend DP 19.2 to set out that the withdrawal right would only apply if the level of a depositor’s overall FSCS protection is reduced by a restructuring operation. The PRA considers that depositors would still have a right to be informed that the entity that holds their deposit is undergoing some form of restructuring operation, and is not proposing to change the notification requirement. However, these proposals would reduce the operational burden on firms as they will no longer need to implement systems to comply with the obligations associated with the rule DP 19.2 unless there is a reduction in FSCS protection.
For example, if a merger of two unrelated entities reduces a consumer’s combined protection from £170,000 across the two entities to only £85,000 in the newly merged entity, the withdrawal right would continue to allow withdrawal of up to £85,000 without penalty. But if there is no overall impact on the level of FSCS protection before and after the merger (for example, where entities in the same banking group merge, or if deposit accounts are transferred from one UK-based entity to another UK-based entity within the same banking group), there would be no withdrawal right.
Action Required
No action is required from the FSCS reporting perspective, but from an operational, finance or customer service point of view, the FIs can use their usual channel of resolution.
PRA has provided detailed information about the withdrawal of the deposits.
Background
The Depositor Protection Part of the PRA Rulebook (‘DP’) contains various rules that require firms to notify depositors about the scope of FSCS protection arrangements. In particular, with respect to deposits that are not eligible for FSCS protection, DP 17 requires firms to provide annual information sheets and exclusions lists.
The PRA has become aware that this notification requirement is unduly burdensome to firms with depositors who are not entitled to FSCS protection by their legal personality.
Proposal
The current rules in DP 17 transposed the EU Deposit Guarantee Schemes Directive (DGSD).footnote [21] Now that the UK has left the EU, the PRA considers that they should be amended to reduce both the operational burden on, and cost to, firms.
The PRA is proposing to remove the Chapter 17 annual notification requirement for depositors who are ineligible for FSCS protection by virtue of DP 2.2(4) (ineligible depositors). To ensure that such depositors are aware that they would not benefit from FSCS protection, the PRA proposes that firms would still be required to provide an information sheet and an exclusions list to each intending depositor, whether eligible or not, before entering into a deposit-taking contract, in addition to complying with the other requirements as required under Chapter 16. This would ensure that depositors clearly understand whether or not they will benefit from FSCS protection.
Action Required
No action is required from the FSCS reporting perspective, but from an operational, finance or customer service point of view, the FIs can use their usual channel of resolution.
Since PRA is proposing to remove the Chapter 17 annual notification requirement for depositors who are ineligible for FSCS protection, the firm doesn’t require to send the information sheet and exclusion list annually.
However, firms would still be required to provide an information sheet and an exclusions list to each intending depositor, whether eligible or not, before entering into a deposit-taking contract. So, the firm should ensure that the above proposal is accomplished while onboarding the depositor.
Background
In this section, the PRA sets out its proposals to amend its Statement of Policy ‘Calculating risk-based levies for the Financial Services Compensation Scheme deposits class’ (‘SoP – RBL’) to account for changes made to reporting requirements and the leverage ratio.
Proposal
Amendments to the non-performing loans ratio calculation
The SoP – RBL sets out the methodology used to calculate Capital Requirement Regulation (CRR) firms’ and Credit Unions’ risk-based contributions to the FSCS. The calculation takes into account several metrics, including firms’ non-performing loans (NPL) ratios. Each NPL ratio is calculated using data from the FSA015 template, or where this is not available, the FINREP F18 template.
Under the PRA’s Policy Statement (PS) 18/17 ‘IFRS 9 Changes to reporting requirements’ Opens in a new window (‘PS 18/17’), the requirements for several firms to report either the FINREP F18 or FSA015 templates were removed. As a result, the PRA has been unable to calculate the NPL ratio for this group of firms. As a temporary solution, these firms have since then been assigned the lowest possible risk score for this metric by the PRA – regardless of their riskiness. Since the overall amount levied across all firms is fixed, this means that these firms pay relatively less than before, and all others firms relatively more.
The PRA proposes to introduce a permanent solution to this issue and re-introduce the original policy intent by amending SoP – RBL to allow a proxy for the NPL ratio to be used for this group of firms. This proxy would use data from the FINREP F7 and FINREP F1 templates rather than the FSA015 or FINREP F18 templates. These firms would be ranked and rated separately from others to calculate the NPL ratio, to maintain consistent treatment across the groups for which differing data is used. Please see Appendix 6 for full details of the proposed calculation.
Amendments to the leverage ratio calculation
Another metric used in the calculation of firms’ risk-based contributions to the FSCS is the leverage ratio. Currently SoP – RBL assigns firms an individual risk score (‘IRS’) of 0 if their leverage ratio, as defined in the CRR, is greater than 3%, and an IRS of 100 if it is equal to or below 3%. This threshold is now out of line with the PRA’s Supervisory Statement ‘The UK leverage ratio framework’ updated in October 2021 (‘SS45/15’).
To achieve consistency between the SoP – RBL and the leverage ratio framework set out in SS45/15, the PRA proposes to change the threshold in the SoP to 3.25% and to specify that the leverage ratio would be defined as in the PRA Rulebook. Full details of the proposed amendments are set out in Appendix 6.
Action Required
No action is required from the FSCS reporting perspective, but from an operational, finance or customer service point of view, the FIs can use their usual channel of resolution.
PRA has proposed amendments in the reporting requirements and ratio calculation for SoP-RBL. The FI has to check the amendments and update its reporting process accordingly
Background
In this section, the PRA sets out its proposals to update SS18/15, SoP – DGS and SoP – RBL to ensure that they reflect the current PRA rules in force as well as the proposals in this CP and remove spent provisions from the PRA Rulebook.
Proposal
The PRA proposes to update SS18/15, SoP – DGS and SoP – RBL to:
- reflect the proposals consulted on in this CP, this will include changing the name of SS18/15 from ‘Depositor and dormant account protection’ to ‘Depositor protection;
- reflect the UK’s withdrawal from the EU; and
- improve the clarity of drafting, for example by removing material that is no longer relevant, due to the expiry of the relevant transition period or the deletion of certain PRA rules.
The PRA also proposes to delete rules 17.3 and 20.3 in the Depositor Protection Part of the PRA Rulebook (the ‘Rules’) as, given the period since IP Completion Day, the Rules are now spent.
Action Required
No action is required from the FSCS reporting perspective, but from an operational, finance or customer service point of view, the FIs can use their usual channel of resolution.
PRA has provided the information about this CP update on the respective policy statements.