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CASE STUDY
From Batch to Real-Time: UK Bank Transformed Salary Processing Embracing APIs in Finastra Equation
The journey of a UK bank as they switched to Finastra Equation’s online API, unlocking a world of automation, speed, and data-driven insights.
About the Client
Our UK-based banking client is an industry leader known for its trustworthy and safe financial services offered to a wide range of customers all over the globe. With the objective of strengthening operational resilience, bettering customer operations, and remaining competitive in the ever-changing financial landscape, the bank set out to modernise its bulk salary processing system and approached ZetaRP.
Challenges Faced
The existing batch processing module of the bank faced critical challenges, including inaccuracies in cumulative amounts and counts, misallocation of error codes in transaction responses, and reconciliation difficulties for back-office users. These challenges hindered the efficiency, accuracy, and overall transparency of the salary processing system.
Solutions Implemented
ZetaRP’s team of Finastra Equation CBS consultants provided a comprehensive modernisation solution to the existing system through:
- Automated Verification
- Online API Posting
- Auto-Reconciliation Module
Results Obtained
This significantly transformed the bank operations, offering plethora of futuristic opportunities and propelling its success in the competitive landscape by following means:
- Improved Turnaround Time
- Enhanced Control
- Operational Efficiency
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