IBM iSeries/AS400 Support Services
End-to-End AS400 Support for Seamless Operations
Maximise your operational capabilities with our full suite of AS400 support solutions.
The one-stop solution for seamless IBM i/AS400 support services
Our all-inclusive AS400 support services ensure your systems run smoothly, providing expert assistance for all your operational needs
Comprehensive Coverage for all your AS400 Needs
Ensure your AS400 systems operate seamlessly with our comprehensive coverage, addressing all support needs from maintenance to optimization.
Optimise AS400 Systems for Enhanced Performance
Augment your AS400 systems for peak performance, ensuring reliable and efficient operations that drive business success.
Deep Expertise and Extensive AS400 Experience
Leverage our deep expertise and extensive experience in AS400 systems to resolve issues swiftly and effectively, minimizing downtime and disruption.
Navigate your AS400/IBMi concerns with our esteemed support services
Forge ahead with confidence, leveraging growth through our trusted AS400 support services to propel your business forward.
AS400 Application Support
AS400 Technical Support
Integration Support
Migration Support
Nightly Batch Support
iSeries Software Support
IBM iSeries Maintenance
Custom RPG Support
iSeries Data Management
DB2 Administration
MQSeries Support
iSeries Version Upgrade
IBMi Cloud Services
System Documentation
Performance Tuning
Jobs / Subsystem Monitoring
Automated and Manual Alerts Triggering
Perform BAU and SOP Activities
iPaaS Support
AS400 EDI Support
iSeries Web Application Support
L1, L2, and L3 Support
AS/400 Server Configuration and Maintenance
Distributed Data Management for IBM System i AS/400
Redefine your business efficiency with ZetaRP's IBM AS400 support team
Unlock productivity and streamline operations with our tailored support services, designed to enhance efficiency and drive business success.
01. Comprehensive Assessment
We begin with an in-depth analysis of your existing AS400 systems, identifying areas for improvement and potential risks. This includes evaluating the current infrastructure, technology stack, third-party dependencies, and security measures.
02. Strategic Planning
Our planning phase involves developing high-level and detailed objectives for AS400 support. We assemble specialised teams for performance, database management, and quality assurance, and plan necessary third-party integrations, risk mitigation strategies, and data management plans.
03. Execution and Monitoring
We implement the support plan with assigned tasks and timelines, closely monitoring progress and performance. Regular system maintenance, updates, and troubleshooting are performed to ensure optimal functionality and minimal downtime.
04. Proactive Issue Resolution
We establish automated and manual alert systems to detect and respond to critical events promptly. Our multi-tiered support (L1, L2, L3) addresses issues at various complexity levels, ensuring comprehensive and timely problem resolution.
05. Performance Optimisation
Continuous monitoring and tuning of system performance enhance speed, efficiency, and reliability. Our AS400 support team implement best practices in performance tuning, jobs/subsystem monitoring, and capacity planning to maintain peak operational performance.
06. Ongoing Support and Maintenance
Our ongoing support includes regular audits, system documentation updates, and user training. We address emerging challenges and perform routine system checks to ensure the AS400 environment remains robust and efficient.
07. Continuous Improvement
Feedback from stakeholders helps us identify areas for improvement and incorporate new requirements into our support strategy. We stay updated with technological advancements and industry trends to continuously refine our support methodologies.
08. Collaborative Partnership
We work closely with your internal teams and third-party vendors to leverage collective expertise, ensuring seamless support and integration. Open communication and knowledge sharing are promoted to enhance overall system performance and business outcomes.
Revolutionise your operations with cutting-edge AS400 Support
Harness innovation for augmented business efficiency with advanced AS400 support.
Extensive Expertise
Deep knowledge and experience in AS400 systems, ensuring effective troubleshooting and solutions tailored to your specific needs.
Tailored Solutions
Customised approaches that address unique business challenges, ensuring optimal performance and efficiency for your AS400 environment.
Proactive Maintenance
Regular updates and proactive monitoring to prevent issues before they impact operations, maintaining system reliability and stability.
Seamless Scalability
Ability to scale AS400 systems according to business growth and changing requirements, ensuring continued support for evolving operations.
Comprehensive Security
Implementation of robust security measures to protect sensitive data and ensure compliance with industry regulations, maintaining data integrity and trust.
Integration Capabilities
Seamless integration with other systems and technologies, facilitating enhanced functionality and operational efficiency across platforms.
Unprecedented performance in system efficiency with advanced AS400 Support
Harness innovation and reliability to elevate your business operations with our transformative solutions.
Tailored Operational Enhancements
Custom solutions tailored to your business needs enhance AS400 performance and operational efficiency, ensuring optimal system functionality and productivity.
Proactive Monitoring and Updates
Regular proactive checks and updates are conducted to maintain the reliability and stability of your AS400 systems, minimising potential downtime and disruptions.
Scalability Planning
Strategic scalability planning ensures that your AS400 systems can seamlessly expand to accommodate business growth and evolving operational demands, preserving agility and efficiency
Data Security Implementation
We implement robust security measures to safeguard AS400 data integrity and confidentiality, ensuring compliance with industry regulations and protecting against potential threats.
Cost-effective Operations
Efficient management strategies are employed to optimize AS400 operational costs without compromising performance, maximizing your return on investment and operational efficiency.
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CASE STUDY
CASE STUDY
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Still not convinced? Hear what our clients say
IT Manager, Bank Sepah International plc
London
We have been working with Macro Global for good 7+ years and the team is unique with their approach and hold their patience with limitless iteration to resolve the problem by engaging great attention to detail on root cause analysis. We can rely on them in almost on all critical priorities and their support is second to none. Great bunch of professionals and we look forward working with them for the foreseeable future.
Risk Governance Manager, Riyad Bank
London
RBL has worked with Macro Global for over three years. We find their service to be first class. The team are exceptionally helpful and professional. In our opinion we couldn’t ask for a better business provider and would recommend Macro Global to all concerned.
Head of Compliance, Bank of India U.K. Operations
London
Pleased with the timely delivery, excellent service standards, easy accessibility and professional approach of the Macro global team. From our business experience of the past 5 years, we can say it is a reliable, growing outsourcing firm excelling in execution, customer support and delivery commitments, and helping us to meet the regulatory reporting targets.
Head of Operations, IT & Facilities, ICICI Bank UK Plc
London
I feel that the team at Macro Global is amongst one of the best I have ever interacted with in my career. Their expertise in the subject matter, understanding and documentation of processes, detailing of every step of the project and ability to deliver on regulatory reporting (SCV & CRS) and technology platforms (PSD2) amid tight timelines is commendable. This coupled with an visionary leader – Saro, guiding them is a sure-shot recipe for success. I wish them best of luck and am sure they will grow to even greater heights!
Head of Compliance, Bank of India U.K. Operations
London
Pleased with the timely delivery, excellent service standards, easy accessibility and professional approach of the Macro global team. From our business experience of the past 5 years, we can say it is a reliable, growing outsourcing firm excelling in execution, customer support and delivery commitments, and helping us to meet the regulatory reporting targets.
Risk Governance Manager, Riyad Bank
London
RBL has worked with Macro Global for over three years. We find their service to be first class. The team are exceptionally helpful and professional. In our opinion we couldn’t ask for a better business provider and would recommend Macro Global to all concerned.
Head of Operations, IT & Facilities, ICICI Bank UK Plc
London
I feel that the team at Macro Global is amongst one of the best I have ever interacted with in my career. Their expertise in the subject matter, understanding and documentation of processes, detailing of every step of the project and ability to deliver on regulatory reporting (SCV & CRS) and technology platforms (PSD2) amid tight timelines is commendable. This coupled with an visionary leader – Saro, guiding them is a sure-shot recipe for success. I wish them best of luck and am sure they will grow to even greater heights!
IT Manager, Bank Sepah International plc
London
We have been working with Macro Global for good 7+ years and the team is unique with their approach and hold their patience with limitless iteration to resolve the problem by engaging great attention to detail on root cause analysis. We can rely on them in almost on all critical priorities and their support is second to none. Great bunch of professionals and we look forward working with them for the foreseeable future.
