BUSINESS CASE

Improving Customer Experience and Retention through NetRemit

As the remittance industry evolves, customer experience is becoming the foundation of trust and loyalty, which are leading the way now are defining tomorrow’s standards. With over 70% of finance app users dropping off after one poor experience, fragmented onboarding and unclear fees cost more than just transactions.

Inside, You'll Explore

Why users abandon finance apps—and how to fix it
What poor UX really costs your business
13 key friction points in the remittance journey
How NetRemit drives repeat usage and brand loyalty
Transparency, security, and smarter compliance

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Our Technology Partners

Macro Global (MG) is the trading name of Macro Infotech Limited, Inca Infotech Ltd & Macro Technology Solutions Pvt Ltd. Macro Infotech Limited & Inca Infotech Limited have Registered Office at 25, Cabot Square, Canary Wharf, London – E14 4QZ and these companies are registered in England & Wales under the registration number 06477763 & 04017901.

Improving Customer Experience and Retention through NetRemit

Inside, You'll Explore

Our Technology Partners

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