T24 Upgrade
End to End T24 Trade Finance Implementation
T24 Offshore Development
Migration of Legacy Data to T24
T24 End to End Testing
Macro Global Experienced & Certified Temenos T24™ Consultant
Macro Global is a provider of IT services and system Integration to financial institutions as well as to the Microfinance and Community banking around the world. We have young and efficient/talented/aspiring professionals who can become role models to the client on how the services are to be provided.
Our Services
Our Expertise on T24 Products

Retail Banking (Consumer Banking)

Our T24 Consulting and Technical team has provided countless trainings to T24 /T24 MBS (Micro Banking suite) resources across various regions in this domain. Our T24 consultant was also awarded 'best performer' during her career in T24/T24 MBS projects such as Training, implementation, upgrades etc.

 

Corporate Banking (Trade Finance/Documentary Credits, Documentary Collections & Bank Guarantees)

Our VP - T24 Global Delivery is an International Trade Specialist with Distinction grade from electronic Business School of Ireland and Founder have successfully implemented TradeFinance/Guarantees modules in various projects across different regions.

 

Treasury Banking(Foreign Exchange, Money Market, Revaluation, Position Management)

Our VP - T24 Global Delivery has successfully completed the implementation of above products in various projects for example Marfin Bank Romania, TC Ziraat Bank Jeddah.

Our VP - T24 Global Delivery also has a real time exposure to various Trade Finance/Treasury projects from different regions such as Requirements gathering, implementation, Migration, development, testing & support.

 
Why you have to choose us

Reliable & Trusted: More than 20 banks are currently using our Products and Support in UK Foreign Bank Market for the last 12 years and another 25 more banks are on the pipeline.

Adaptable: Suitable to any business – from small/medium Financial Institutions to large financial groups and service providers.

Flexible and Easy to Approach: We are team of people who are passionate about what we do and easily approachable and we always go extra miles to support our customers in the hour of need.

Consistent: Our support process has inbuilt KPI metrics to serve a Consistent, Well measured, Accountable and Controlled support at all times through highly sophisticated support tools (Zendesk, Zoho & Confluence).

Service Level: We have a great service level and cover most of the High Sensitivity issues within the first 24 hours with zero Call abandonment Rate.

Experience: Our Team has 90+ Years Combined experience in T24 Product Market.

360 Degree Offering: We are one of the few vendors with reputation of providing entire T24 product and support coverage around Pre and Post Production Support and substantial value-added services

We have experienced T24 consultants for each areas of banking streams and currently we focus on providing support to TEMENOS products.

If you are looking for a company to deliver high quality systems for your business critical requirements then you are at the right place.

T24, T24/GLOBUS, T24 Micro Banking Suite (MBS) formerly called as eMerge/MCB (Owned by TEMENOS, one of the leading banking software companies in the world).

We are Certified consultants and We know the core banking Business in addition to Technical details of Temenos T24.

Following are some of our skills.

  • T24 Business & Technical Support
  • T24 Business & Technical Consultancy
  • T24 Implementation & Customisation
  • T24 System Performance Tuning
  • T24 Data Migration & Upgrades
  • T24 End to End Testing
  • T24 Offshore Development
  • T24 Support (24 * 7 Offshore support)
Our Key Strengths on T24 Product Landscape
  • End-to-end T24 Migration, consultancy, offshore development, testing, implementation, upgrade, support.
  • Migration Strategy, Migration Mapping from Legacy to T24
    • MIT has experience of Migrating from other core systems, i.e. Finacle, to T24
  • Functional and Technical support to AA Loans and Deposits.
  • GL /MISMATCH Correction development and support.
  • XML Extraction of data for external (to T24) processing.
  • Interface development and support.
  • Extending T24 Multi-Company setup to incorporate new Company (entity) processing.
  • MIT also has extensive experience and contacts within TEMENOS Help Desk to manage issues logged for resolution via the TEMENOS Portal (PACS items)
  • Functional and Technical Training to T24 Bank staff
    • Training is available for all modules, including AA Core, Lending and Deposits, T24 GL (Financial Accounting and Reporting) and Syndicated Lending.
  • MIT is confident that our knowledgeable team of T24 experts will be able to develop a long-term relationship with ANSA Merchant Bank, based on our experience, service delivery, track record, size and commitment to deliver the finest levels of support demanded by our clients.
Our T24 Customer & Project Execution Portfolio
  • VISION FUND LANKA - Financial Year End setup and support from offshore.
  • TC ZIRAAT BANK - Implementation of TF (Trade Finance, Guarantees and Treasury). Onsite / Offshore model.
  • VISION FUND ZAMBIA - TAABS and MITration Strategy.
  • BYBLOS BANK CONGO - Requirements Gathering for Trade Finance, Guarantees, and Nostro Reconciliation.
  • BACB, London - Consulting for T24 Trade Finance, Guarantees and Nostro Reconciliation.
  • CAPGEMINI T24 Training - Provided T24 Basic, Advanced Technical
  • (TAFC/TAFJ) using Design Studio and Basic business Training.
Our Support Structure

Case management of reported problem (“Incident”) from initiation to closure. An individual case will be assigned to each Customer’s reported problem with status documented, tracked and updated through closure. Remote problem diagnostics, troubleshooting and repair via telephone, the web and/or remote access.

Support services will be available from 9:00 AM to 6:00 PM (AST) – Trinidad Time Zone, Monday through Friday, except for public holidays. A service can be requested or an Incident reported by telephone during working hours, or by mail or by the Web Service Portal at any time. Incidents reported or services requested outside the working hours will be served at the next scheduled working day, unless a special procedure for a Major Incident is invoked (Refer to Exceptional processing below at paragraph 5 below).

Testimonials
Marfin Bank Romania Treasury Implementation - Romania

We have worked with Raj for Marfin Bank Romania Treasury Implementation project.

Read more...
Ziraat Bank, Jeddah Branch, Saudi Arabia - Trade Finance implementation

We had the opportunity to have a team work with Raj (Thangaraj Ponnusamy),

Read more...
BACB, London - Accounting Training, T24 Finance Lead

What we found partially useful was the overview of how the product details are

Read more...

Macro Global is the trading name of Macro Infotech Ltd. Macro Infotech Limited is having Registered Office is at 20-22 Wenlock Road, London N1 7GU and this company is registered in England & Wales and the registered number is 06477763.


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